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N Brown Group has appointed Dan Joy as CEO and Malcolm Le May as chair, following the news that former CEO Steve Johnson is set to depart after 10 years with the company.
Joy has been promoted after working as financial services CEO at the company for the last six years.
Before joining the fashion and homeware digital retail platform, he held numerous leadership positions at Ikano Bank spanning 11 years, including group chief commercial officer.
N Brown said his experience with consumer-facing brands and financial services knowledge benefits is an asset to its retail business.
Meanwhile, Le May steps into his new role with more than 40 years in consumer finance and banking under his belt, including at banking group Provident and Vanquis.
He has additionally been on several public and private company boards.
N Brown said its financial services offering will reinforce its online retail footprint, centered around two main platforms, JD Williams and Jacamo and the Simply Be brand.
The business added that the move reflects its broader effort to update and expand its financial services provision, as well as its retail business, as a primary growth driver within its existing customer base as their needs evolve.
Joshua Alliance, a majority shareholder in the company, said: “Firstly, I’d like to thank Steve for his tireless service to N Brown over the past 10 years. His drive and commitment successfully led the business through a number of pivotal moments, including the global pandemic, refocusing the group’s efforts on its strategic brands, and progressing the development of our financial services offering.
“I’d also like to welcome Malcolm and Dan to their new roles. Both bring the knowledge and expertise to lead the business in its next phase of growth, focused on expanding our financial services offering to meet changing customer needs and capture the significant market opportunity this presents.”
Le May added: “I am delighted to be appointed chair of N Brown. It is a business with a clear purpose: delivering vital support to a large and loyal community of customers who have placed their trust in the group for over 160 years.
“The managerial changes announced today facilitate the continued evolution of the strategic rationale set out when the company delisted last year, with the support of the Alliance family. Together, we will continue to evolve our offering by championing our Retail businesses and strengthening our capabilities in financial services, to ensure that all parts of the business move forward with clarity, confidence, and a shared sense of purpose.”
Joy said: “I am extremely excited by the opportunity to lead N Brown through its next stage of transformative growth. Our heritage and evolution from a catalogue business to a leading online retail platform and credit provider has allowed us to build longstanding relationships with our loyal customers, ensuring we can continue to refine both our retail and financial services offering to meet their changing needs.”
