M&S launches first resale service through Ebay

Marks and Spencer (M&S) has launched its first resale service for clothing, footwear and accessories on Ebay. 

The retailer said the partnership will allow customers to trade in M&S items they no longer wear, and create a new medium to shop for M&S items. 

Customers will be able to complete a short form on the M&S website or scan QR codes in its Fashion, Home and Beauty stores, then send pre-loved items through a free courier service to Reskinned.

According to M&S, pieces that can be worn again are professionally cleaned, repaired and listed by Reskinned on the Ebay store, while those that cannot be resold will be “responsibly repurposed or recycled”. 

For each return that includes at least one M&S-labelled item, customers receive a £5 off a spend of £35 or more on fashion, home, and beauty products online at M&S.com.

Monique Leewenburgh, director of Sourcing and Technology in Fashion, Home and Beauty at M&S, said: “At M&S, we are committed to supporting customers to do the right thing and playing our part in reducing textile waste. We’re delighted to be partnering with the pre-loved experts at eBay and Reskinned to launch a dedicated resale platform. This not only offers more ways for customers to give items Another Life, but also an opportunity for customers to purchase items they might have missed from previous seasons – which are pre-loved.”

Kirsty Keoghan, GM, European Fashion at eBay added: “For nearly three decades, eBay has partnered with fashion brands to help them sell seamlessly at every stage of the inventory lifecycle, while championing the principles of re-commerce and the circular economy. M&S is a beloved British institution, known for its enduring quality and style, and a staple in wardrobes across the UK. Welcoming M&S to the eBay marketplace represents an exciting milestone in our mission to make circular fashion more accessible, appealing, and scalable.”

Matt Hanrahan, co-founder of Reskinned, said: “At Reskinned our mission is to maximise the lifespan of clothing. We’re making it easy for brands and their customers to rehome unwanted clothes, whether that’s reselling, repairing or if it’s end-of-life recycling it responsibly. We’re determined to create a more sustainable clothing future for us all.”

Circular economy minister Mary Creagh concluded: “Our Plan for Change is focused on cleaning up Britain, ending our throwaway culture and ensuring that the 700,000 odd tonnes of clothes we throw away each year are worn more.

“Only government and businesses working together can stop fashion costing the earth, which is why I welcome this new initiative from M&S – a great way for consumers to be rewarded for providing a new home for old favourites.”