Retail Trust to offer free training on how to deal with abuse at work
Attendees will be shown how to manage and recover from challenging situations by de-escalating harassment and protecting their own wellbeing

The Retail Trust is set to offer UK shop workers and delivery drivers free training on how to handle abuse and violence at work next month.The charity will be running three online sessions to help retail staff deal with the “soaring levels” of antisocial and threatening behaviour.