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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Marks and Spencer (M&S) has revealed it has suspended shipments to its Turkish franchisee’s Russian business. 

The announcement comes amid the humanitarian crisis following Russia’s invasion of Ukraine.

Additionally, M&S are building on its existing support for Unicef UK’s Ukraine appeal with a £1.5m package to support the UN Refugee Agency (UNHCR) and Unicef to help children and families in need.

This is made up of a kickstart £500,000 donation to UNHCR, with a further £500,000 for matched fundraising for all its global colleagues and double donations on Sparks transactions to support Unicef, as well as activation of till-point and online giving in the UK.

M&S are also providing practical help through UNHCR by donating 20,000 units of coats and thermals for families in need, totalling a further £500,000.

M&S said: “We are doing everything we can to support the people of Ukraine.”

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