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Store chain Flying Tiger Copenhagen has announced it is rolling out MishiPay’s mobile self-checkout solution to its UK stores.
The announcement comes following a successful trial across stores in Denmark, Sweden and Norway that generated positive feedback on both customer and employee experience.
During the trial period, MishiPay’s Scan, Pay and Go technology was deployed across 30 stores in the Nordic region, enabling customers to scan and pay for items in store without having to queue or even download an app.
According to the retailer, by simply scanning a QR code with their smartphone, customers can instantly access MishiPay on their phone’s browser, scan product barcodes and pay with the tap of a button, while in-store staff could view purchase activity and analytics in real time.
Flying Tiger said MishiPay’s technology allows customers to track their spending and any special offers as they add items to their virtual basket with their smartphone.
This “enhanced” visibility and control resulted in an uplift of more than 35% in average basket value, compared with levels at Flying Tiger Copenhagen’s conventional checkouts.
Martin Jermiin, CEO of Flying Tiger Copenhagen, said: “We have seen the clear positive impact of the technology on both store efficiency and customer experience, and we are very excited to now activate the solution in the UK market.”
