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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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More than 170,000 Ikea employees are set to benefit from a share of €110m (£93m) in recognition of their efforts during the Covid pandemic.

The award will be divided among the countries and apply to all Ingka Group co-workers (Ikea Retail, Ingka Centres, and Ingka Investments) employed on 31 August, 2021 who are still employed at the pay-out date in January of 2022.

The amount gifted per co-worker in each country will be based on the country’s proportion of total salaries and wages.

Ingka Group recently announced strong Ikea retail sales of €37.4bn (£31.6bn) for the financial year 2021, an increase of 6.3% compared with last year’s €35.2bn (£29.8bn).

Meanwhile, the total share of online sales increased from 18% to 30%, and despite the challenges of the pandemic, the company opened an additional 26 new locations.

Ulrika Biesèrt, people and culture manager at Ikea Retail, said: “Since the early stage of the pandemic, we have strived to support our co-workers in a professional and caring manner, in line with our values and humanistic approach, and this is another step in that direction.”

Tolga Öncü, retail operations manager at Ikea Retail (Ingka Group), added: “We could not have done this without the courage, dedication, and entrepreneurship of our co-workers – including those in the physical stores who helped deliver to our ambition to make life at home better for millions of people, when they needed it most.”

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