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Clarks wins unfair dismissal case against former CEO

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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Clarks has won its legal battle against its former CEO Mike Shearwood who claimed unfair dismissal, after an employment tribunal sided with the shoe retailer.

Shearwood launched a legal battle against the company after he was ousted last year following “conduct, conversations and expressions fell short” of company expectations.

Shearwood claimed he was ousted on “trumped-up charges” of racist and sexists comments, after he attempted to “expose mismanagement” at the company.

At the tribunal, which was held in Bristol last week, he claimed he was not given a chance to respond to the misconduct allegations, having only been told of them hours before his departure.

However, the tribunal concluded with the judge ruling in Clarks favour.

A spokesperson for Clarks said: “Clarks welcomes the tribunal’s ruling and the rejection of Mr Shearwood’s claims. It has always been Clarks’ belief the allegations raised by Mr Shearwood were unfounded. With the tribunal ruling as it has, we hope this matter will now remain closed.

“We stand by our decision in relation to Mr Shearwood’s departure and are pleased to see the tribunal rule in our favour. We made it clear at the time of Mr Shearwood’s resignation that we would make no further comment on the particulars of his conduct and intend to maintain that stance.”

They added: “Clarks was founded on principles of integrity, equality, and community almost 200 years ago, and these values continue to underpin everything we do as a business.”

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