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Harrods forced to reorganise £200m credit

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Harrods has been forced to reorganise its £200m credit line due to the second national lockdown causing the closure of its flagship Knightsbridge store.

According to The Sunday Times, the department store negotiated a revolving credit facility with the Qatar National Bank in August, to avoid breaching covenants it made in April.

However, the enforced four-week closure of its Knightsbridge store has placed the luxury retailer at risk of breaching said covenants. 

Harrods has already faced difficulties due to the Covid-19 pandemic, as it was forced to make the “very difficult decision” of closing its doors in July, a decision that resulted in 680 job cuts. 

Nonetheless, the 171-year-old luxury firm saw profits rise 11% to £191.3m in the financial year to February 2020. 

This resulted in Harrods confirming it has sufficient cash for the foreseeable future in accounts filed last week.

Despite the cash reserves and £125m dividend the company was able to pay to its owners, the Qatar royal family, in 2019, the business is reportedly struggling due to a lack of non-EU tourists.

Michael Ward, managing director at Harrods, said government plans to remove tax-free shopping for non-EU tourists would “have devastating repercussions on the luxury sector and the British economy as a whole”.

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