The Body Shop

This coverage analyses The Body Shop’s operations and strategy within the UK retail sector, focusing on store performance, sustainability initiatives, marketing campaigns, and executive decisions. Reporting provides insight into how the brand balances ethical values with commercial objectives, supporting retail managers, brand executives, and professionals interested in health, beauty, and responsible retailing.

  • Aug- 2025 -
    7 August
    Health & BeautyThe Body Shop hires ex-L’Occitane MD to lead brand strategy

    The Body Shop hires ex-L’Occitane MD to lead brand strategy

    The Body Shop has announced the appointment of former L’Occitane managing director, Alia Sirina Hawa, to the role of chief commercial and brand officer, as the beauty retailer looks to grow under new ownership.    Hawa, who has just joined the group this August, brings more than 15 years of experience…

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  • 5 August
    Shopping CentresNetwork Rail sees retail sales hit record £915m in 2024/25

    Network Rail sees retail sales hit record £915m in 2024/25

    Network Rail has reported that its 19 managed stations saw retail sales rise by a “record” 8.7% to £914.7m in 2024/25, driven by growth and convenience outlets.  During the period, like-for-like sales rose 5.8%, with London Waterloo generating £107.5m and London Bridge £100.1m, making them the first two stations in…

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  • Jul- 2025 -
    29 July
    FeaturesClaire’s on the brink: can the chain avoid another collapse?

    Claire’s on the brink: can the chain avoid another collapse?

    For decades, Claire’s has been the go-to destination for sparkly earrings, scrunchies and ear piercings – a rite of passage for generations of teenagers. But the glitter is starting to fade. The jewellery and accessories retailer, which operates nearly 300 shops in the UK and more than 2,300 worldwide, has…

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  • Apr- 2025 -
    28 April
    CommentFour D2C trends to watch in 2025

    Four D2C trends to watch in 2025

    Personalisation Personalisation has long been a buzzword in retail, but in 2025 it is becoming a baseline consumer expectation, with many now viewing tailored shopping experiences as a standard rather than a luxury. Personalisation in 2025 goes beyond just product recommendations; it’s about creating an entire experience that speaks to…

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  • Jan- 2025 -
    28 January
    High StreetHMV owner eyes bid for WH Smith’s high street arm

    HMV owner eyes bid for WH Smith’s high street arm

    The owner of HMV is reportedly considering snapping up WH Smith’s high street arm, after the retailer this week confirmed it was exploring a potential sale of its 500 high street stores. According to The Sun, it is understood that HMV owner Doug Putman is now in talks with advisers over…

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  • Dec- 2024 -
    9 December
    Advice
    The gift card revolution: insights from Anna Uprichard

    The gift card revolution: insights from Anna Uprichard

    Gift cards have undergone a remarkable transformation in recent years, evolving from simple gestures of convenience into powerful tools that drive consumer behavior, boost employee morale, and support public welfare. Few know this space better than Anna Uprichard, vice president of commerce for Blackhawk Network (BHN), a global leader in…

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  • Nov- 2024 -
    20 November
    News-In-BriefToday’s news in brief-20/11/24

    Today’s news in brief-20/11/24

    Ted Baker has re-entered the online retail scene with a UK-exclusive ecommerce platform following its financial collapse earlier this year. The site is operated by United Apparel and Legwear (ULAC), appointed by Authentic Brands Group, which owns the brand. European versions are in development. This marks a strategic pivot after…

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  • 20 November
    Health & BeautyThe Body Shop appoints new CMO and CFO

    The Body Shop appoints new CMO and CFO

    The Body Shop has announced the appointments of Penny Brook and Sally Dowling as its new chief marketing officer and chief financial and operations officer, respectively. Brook began her marketing career at Mulberry England where she worked as an international marketing manager for a year. She then moved on to…

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  • Oct- 2024 -
    30 October
    Comment
    How does a turnaround specialist help retailers improve their performance?

    How does a turnaround specialist help retailers improve their performance?

    Erin Brookes’ journey into the world of retail consultancy is a testament to how passion, experience, and adaptability can shape a career in an ever-evolving industry. Now managing director and head of Retail at Alvarez & Marsal (A&M), Brookes’ career has spanned across operational and consulting roles, from working on…

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  • Sep- 2024 -
    9 September
    NewsToday’s news in brief-9/9/24

    Today’s news in brief-9/9/24

    Asos has declined a £215m bid for Topshop from Shein and Authentic Brands Group, choosing instead to proceed with a joint venture alongside Heartland, an investment firm owned by retail billionaire Anders Povlsen. This decision values Topshop and Topman at £180m, with Asos selling a 75% stake for £135m. The…

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