Productivity
This coverage explores productivity in the UK retail industry, focusing on workforce effectiveness, operational efficiency, process innovation, and cost control. Reporting provides insight into how retailers optimise resources and performance to remain competitive — supporting executives, managers, and professionals driving improvement initiatives.
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Sep- 2018 -12 SeptemberComment
How can retailers utilise queuing psychology?
Retailers must do everything they can to ensure that for customers, their waiting time at the till is not perceived as a negative experience that mars their shopping trip. Harnessing effective queuing measures could be key to maximising customer retention. It’s well reported that competition among brick-and-mortar retailers is now…
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Aug- 2018 -28 AugustAdvice
How to win customer loyalty
Retail today is nothing like the shops we visited 30, 20 or even 10 years ago. Not only is much of the industry now online, but even physical stores are being completely revamped from what they once were. It’s no longer just about a purchase. Retailers are offering their clients…
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Jul- 2018 -4 JulyAdvice
Designing the perfect retail space
Retail unit secured, opening date pencilled in. It’s time to think about how you’re going to design and arrange your shop ahead of the big opening day – and it turns out there’s a lot to consider. The design of a retail space will form part of the wider retail…
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May- 2018 -3 MayHR
Paper-reliant retailers risk losing staff to tech-savvy competitors
Almost nine in 10 employees admit they would prefer to work for a retailer that has embraced digital technology, research by mobile data capture service WorkMobile has found. The survey found that 89% of workers believe it would be more beneficial working for a retailer that invests in digital technology…
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Apr- 2018 -26 AprilEconomy
Number of retail jobs falls in first quarter
The number of full time jobs in UK retail has fallen by 2.5% compared with the same time last year, data from the British Retail Consortium (BRC) shows. The number of hours worked was also down, with a 3.2% year-on-year decline. The trade body attributed this to the “structural change”…
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20 AprilAnalysis
SD-WAN de-mystified
IDC predicts that the SD-WAN market will be worth $2.1bn (£1.4bn) in Europe by 2021. That’s a staggering 92% growth each year. The technology has been gathering pace in the US for some time, where it is being widely adopted as the next generation WAN providing cloud access, improved application…
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3 AprilEconomy
21,000 retail jobs lost or threatened so far this year
Over 21,000 jobs have been axed or put at risk in the first three months of the year as retailers struggle to break even. A Press Association analysis revealed that 21,413 staff members have already been made redundant or had their role threatened, with the majority being from large high-street…
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Mar- 2018 -28 MarchHigh Street
Nominations open for Barclaycard Everywoman Retail Awards
Nominations for the Barclaycard everywoman in Retail Awards are now open with new categories. The awards were launched to increase awareness of the ‘diverse range of opportunities for women in retail, by shining the spotlight on role models and inspiring more women to consider a career in retail’. This year’s…
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Feb- 2018 -1 FebruaryNews
Amazon boosts SME exports with a record £2.3bn sales
Online retail giant Amazon has says UK SMEs selling on its Marketplace achieved record export sales of £2.3 billion last year. It says more than 85,000 people are employed in the UK to run the sales activities of businesses selling on the platform. Amazon has also announced the launch of…
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Jan- 2018 -30 JanuaryEconomy
Retailers risk losing customers if internal productivity issues are not resolved
The Office for National Statistics (ONS) revealed retail sales in the UK fell by 1.5 per cent in December 2017 compared with November, which underlines the difficulties that retailers are facing in terms of persuading consumers to spend money. Retail technology group Conversity said that addressing this “squeeze in consumer…
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