Omnichannel
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Feb- 2018 -27 FebruaryAnalysis
What omnichannel really means for the modern retailer
Life is busy and time is scarce. Digitisation has encouraged people to look for easy, simple and efficient solutions to…
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22 FebruaryNews
Shopping apps account for half of online sales in Europe
Dedicated shopping apps are driving widespread mobile success for European retailers, according to Criteo’s Q4 Global Commerce Report. The study…
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12 FebruaryAnalysis
The evolution of customer care
We live in an increasingly digital world. Throughout the day, consumers use multiple devices and channels to communicate with, and…
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9 FebruaryAnalysis
The changing face of retail and retail employment
Over the last five to 10 years we’ve all witnessed the changing face of the retail store. The early signs…
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7 FebruaryAnalysis
Why retailers are struggling to bridge the omnichannel gap
The last decade has seen a huge shift in the retail industry with perpetual change and monumental technological advancements leaving…
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Jan- 2018 -26 JanuaryAdvice
Using RFID to improve the customer experience
Dissatisfied and unengaged customers are an unfortunate part of the retail industry. Poor customer service can result in the possible…
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24 JanuaryEconomy
Pets at Home reports strong Christmas sales, ends Barkers store trail
Pet supplies retailer Pets at Home has revealed positive sales growth for the 12-week period ending on 4 January…
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22 JanuaryAdvice
How can retailers overcome the omnichannel challenges?
Consumers’ demands on retailers have intensified in the past decade. Previously, having an online store to accompany your physical shop…
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