Omnichannel

This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.

  • Jan- 2023 -
    27 January
    DIYBensons for Beds sales up 7% over Christmas

    Bensons for Beds sales up 7% over Christmas

    Bensons for Beds saw like-for-like sales rise 7% for the last three months of 2022, compared to the same period the previous year.  The group has attributed its performance to its investment in its stores and online platform, following leadership changes made in the summer.  Across the quarter, the retailer…

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  • 24 January
    High StreetSosander announces partnership with Sainsbury’s

    Sosander announces partnership with Sainsbury’s

    Sosandar has announced that it has entered into an agreement to sell a curated collection of its products through Sainsbury’s. Through this wholesale agreement, a selected range will begin to be sold through Sainsbury’s during 2023, initially online only, with selected stores planned later this year as Sainsbury’s increases its…

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  • 17 January
    High StreetQuiz sales up 11% over Christmas

    Quiz sales up 11% over Christmas

    Quiz group sales increased by 11% to £9.8m for the Christmas trading period ending 31 December 2022.  Sales growth over Christmas was driven by a 19% increase in revenues generated across the retailer’s UK stores to £6.2m, which reflects “strong” like-for-like growth on the sales generated in the prior year…

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  • Dec- 2022 -
    22 December
    Clothing & ShoesUnder Armour appoints new CEO

    Under Armour appoints new CEO

    Sportswear brand Under Armour has announced the appointment of Stephanie Linnartz as its CEO and president. Linnartz is currently the president of Marriott International where she is responsible for a portfolio of nearly 8,200 properties across 138 countries. She is also a member of Home Depot’s board of directors, and…

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  • 1 December
    People MovesFoot Locker reshuffles leadership as CFO steps down

    Foot Locker reshuffles leadership as CFO steps down

    New York-based athletic retailer Footlocker has announced the appointments of Frank Bracken and Elliott Rogers as chief commercial officer and chief operations officer respectively, as Andrew Page steps down from his role as chief financial officer.  It is reported that Page will transition out of his role as CFO following…

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  • Nov- 2022 -
    18 November
    AdviceRetail news: whats happening in the industry?

    Retail news: whats happening in the industry?

    In this article, we’ll share some of the top retail news stories from the past month. From new launches to spending trends, we’ll cover the most important topics that retail businesses should be aware of. What are the latest trends in retail? How can brands keep up with the competition?…

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  • 16 November
    AdviceRetail faces multiple challenges – A key one is fixing the data layer

    Retail faces multiple challenges – A key one is fixing the data layer

    As the UK consumer battles rising inflation, interest rates, scary heating bills and even considering back-up generators to avoid potential power cuts, retailers have needed to consistently up their games to maintain customer loyalty.   On the supply side, the latest uncertainties are an unwelcome addition to the disruption from…

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  • Oct- 2022 -
    27 October
    Health & BeautyFragrance Group sales and profits boosted by omnichannel strategy

    Fragrance Group sales and profits boosted by omnichannel strategy

    The Fragrance Shop has reported increased annual sales and profits as it bounced back from the impact of the pandemic and “reaped the benefits” of investment in its omnichannel strategy. During the 53 weeks to 2 April 2022 it saw total turnover rise 42.5%to £156.83m and profits measured by EBITDA…

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  • Sep- 2022 -
    30 September
    High StreetJD Sports and Nike announce connected partnership

    JD Sports and Nike announce connected partnership

    JD Sports has announced that it has been selected as Nike’s first European retail partner for its connected partnership, designed to “enhance the shopping experience of customers through access to an additional range of Nike member-exclusive products and experiences”. Nike’s connected partnership offers JD’s customers, starting in the UK, access…

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  • 27 September
    High StreetCard Factory sales soars as high street business rebounds

    Card Factory sales soars as high street business rebounds

    Card Factory has welcomed revenue growth of 4.1% in its half-year results, following “good momentum within the business” as well as a “shift of customer spend back towards the high street and reversal of lockdown effects”. As customers returned to the high street, store revenue soared by 81.8% in the…

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