Multichannel
This coverage explores multichannel retail strategies and execution across the UK sector, examining how retailers integrate physical stores, e-commerce, and digital platforms. Reporting includes initiatives to improve customer experience, technology adoption, operational challenges, and leadership decisions — providing retail professionals with insight into effective multichannel operations and their commercial impact.
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May- 2024 -14 MayNews
The British Footwear Association appoints new CEO
The British Footwear Association (BFA) has announced that Richard Shetliffe has been appointed as the new chief executive officer. Shetliffe takes up the position today (14 May), bringing a depth of experience and knowledge to lead the BFA. With over 30 years in the footwear and accessories industry, he has…
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Apr- 2024 -5 AprilGovernment
Theo Paphitis slams gov’s ‘disappointing’ attitude towards retail
Theo Paphitis has called out the government’s “disappointing” attitude towards the industry’s importance, Retail Week has reported. It comes as Paphitis’ retail group, which comprises Ryman, Robert Dyas and Boux Avenue, achieved improved profitability in its full-year results. Paphitis said he had increased investment in his brands, whilst the government was…
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Nov- 2023 -2 NovemberLuxury Goods
Zalando EBIT up 72% despite falling Q3 revenues
Zalando has reported that its EBIT increased 72% to €23.2m (£20.2m) during Q3, despite revenues and gross merchandise volumes falling by 3.2% and 2.4% respectively. The online fashion retailer managed to improve its EBIT during the quarter through reduced logistics costs, but revenues did not materialise amid low consumer sentiment…
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Oct- 2023 -5 OctoberSport & Leisure
ON aims to double net sales in three years
Swiss running retailer ON has announced its target to double its net sales 2026 to at least £3.19bn. The company also expects to exceed 60% gross profit margin by 2026 and reach an apparel share of 10% or more. Furthermore, ON wants to reach an adjusted EBITDA margin of +18%…
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Aug- 2023 -10 AugustAnalysis
Greggs’ recipe for success
By May 2023, Greggs’ sales had shot up by nearly a fifth compared with the same time in 2022, as its offering of sausage rolls and pasties remained “compelling” to customers during the cost-of-living crisis. In the spring of this year, the country-wide chain of bakeries also revealed that hot…
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Jul- 2023 -19 JulyClothing & Shoes
Looking Sharp: fashion reseller saves £320K in three months with Inventory Planner
Key facts Multichannel footwear and clothing reseller, Sharp Attire – founded in 2015, with a Shopify-powered webstore and significant Amazon presence Uses Inventory Planner to accurately forecast demand for 10,000s SKUs, streamline purchasing across multiple locations and make faster, data-driven decisions that boost the business’ bottom line Impact: 19 DAYS…
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May- 2023 -15 MayNews
Zara relocates to Trinity Leeds for latest flagship store
Zara has recently revealed that it will open its newest flagship store at Trinity Leeds shopping centre, as it upsizes and relocates into the centre from its current location on Briggate. The new 46,000 sq ft store will showcase the latest technological innovations from Zara’s integrated online and physical store…
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Apr- 2023 -4 AprilNews
Authentic Brands to acquire Boardriders
Global brand development Authentic Brands Group has made a binding offer to acquire Boardriders, a global action sports and lifestyle company, from funds managed by Oaktree Capital Management, L.P. The group said that the deal would diversify and expand its portfolio with the addition of the Quiksilver, Billabong, Roxy, DC…
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Nov- 2022 -21 NovemberFeatures
How Lightning 50 winner Piglet in Bed is getting the bedding business just right
It was in 2017 that Founder of Piglet in Bed, Jessica Mason, launched her online bedding business with only a Shopify website and three colours of linen bedding and pillowcases. In a handful of years the British-born brand has taken off, providing a refreshing wake-up call to the bedding industry…
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Aug- 2022 -24 AugustPeople Moves
Card Factory appoints non-executive director
Card Factory has announced the appointment of Indira Thambiah as non-executive director, effective 1 September 2022. Thambiah has been appointed a member of each of the company’s remuneration committee, audit and risk committee and nomination committee. She is an experienced multi-channel retail executive and consultant, with previous roles including head…
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