Marketing
This coverage explores marketing strategy and innovation across the UK retail industry — from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Sep- 2019 -25 SeptemberOnline & Digital
Boohoo revenues spike 43% in half-year results
Online clothing retailer Boohoo has seen its revenues skyrocket by 43% to £564.9m for the six months to 31 August 2019. This was a result of “strong momentum” across the business, driving revenue growth in all of its brands and in all key focus territories. The group added it is…
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24 SeptemberComment
The rise of loyalty schemes in the retail sector
E-vouchers are increasing in popularity. While at a relatively steady pace, the sector has grown 10% over the past two years. Hawk Incentives recently published The Loyalty Evolution Report which looked at customer loyalty and what’s driving it. Currently a massive 82% of Brits subscribe to at least one loyalty…
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20 SeptemberAdvice
Resurrecting Retail through Improvement of Customer Service
The retail sector is used to bustling sales and packed shoppers during bank holiday weekends. However, the latest data showed a sharp drop of 1.9% in footfall on bank holiday Monday compared to August 2018. Why has this decline occurred? Why are high streets failing to generate equal or higher…
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20 SeptemberHigh Street
Eve Sleep issues profit warning as Simba merger talks end
Mattress retailer Eve Sleep has issued a profit warning, after merger talks with Simba Sleep, first announced on 12 August, have collapsed. The group’s board said it decided that now is “not the right time to pursue the potential merger” and that it was more appropriate to focus on its…
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17 SeptemberEconomy
Late August bank holiday heatwave lifts grocery sales
The late August bank holiday heatwave lifted total supermarket sales to +2.2% in the last four weeks, according to Nielsen’s Total Till figures for September 2019. The analytics company said the UK faced a wet start to the summer, but unusually hot weather over the long Bank Holiday weekend led…
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12 SeptemberAdvice
Digital commerce and ‘the Goldilocks effect’
This is the single greatest barrier to digital commerce success for businesses and retailers alike. Take Black Friday as an example – there are so many moving components involved in launching a promotion on the biggest shopping day of the calendar year. All of these have to be stacked up…
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11 SeptemberAdvice
Time is critical: Getting ‘retail fast’ right
Stories of store closures seem to be near constant, and calls for “the death of retail” or “the end of the high-street” seem to happen every day. At the same time, a new wave of retailers – often with their roots in e-commerce – are investing in physical presence as…
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9 SeptemberAdvice
How small retailers can differentiate their business online
With so many UK consumers discovering small businesses online, there’s simply no reason not to have a digital presence. A recent study we carried out into consumer expectations of small business supports this. The research reveals that nearly two thirds (58%) of UK consumers expect small companies to have a…
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9 SeptemberClothing & Shoes
Footfall drops off in late summer
Footfall continued its decline over the late summer, recording a 1.3% decline for the four week period to 24 August. According to the latest BRC-Springboard Footfall and Vacancies Monitor, the latest decline is compared with 1.6% drop for the same period last year. High street footfall declined by 1.9%, following…
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3 SeptemberClothing & Shoes
UK back to school market to reach £1.7bn
UK shoppers are set to spend £1.7bn on back to school items in 2019, with the market forecast to grow by 1.5%, according to research by GlobalData. Stationary and school accessories are expected to be the fastest-growing categories in the back to school market, at 2.0% and 1.9%, respectively. The…
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