Marketing
This coverage explores marketing strategy and innovation across the UK retail industry โ from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Dec- 2019 -4 DecemberComment
Maintaining a sense of balance in the omnichannel
Marketers often face a challenge when balancing their use of online and offline channels. If one is much heavier than the other, marketing effectiveness can slump, lacking energy and appeal. Digital and physical can work in tandem to trigger consumer engagement and if this is timed correctly, they can complement…
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4 DecemberClothing & Shoes
Quiz profits slide in half-year results
Quiz has announced a “disappointing” fall in profits in its half-year interim results. In the six months ended 30 September, the fashion retailerโs profits fell by ยฃ6.8m. This marked a โdisappointingโ change from the ยฃ3.8m in profits posted the year prior.ย Underlying profits fell by 85% to ยฃ0.6m, whilst underlying…
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3 DecemberOnline & Digital
Boohoo upbeat after โrecordโ Black Friday trading
Online fashion retailer Boohoo has reported โrecord performanceโ across the Black Friday weekend. The company was โpleased to confirmโ that since its half year end, trading has โremained strongโ across its key brands, and both of its warehouses also had a โstrongโ operational performance. The groupโs new brands, Karen Millen,…
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Nov- 2019 -28 NovemberPeople Moves
M&S hires former Arcadia exec as head of brand creative
Marks and Spencer has appointed Anthony Cassidy as its new head of brand creative. Cassidyy joins from Arcadia, where he is currently creative director across a number of the groupโs brands. Marks and Spencer said Cassidy has a โdiverseโ range of experience including both in-house and agency roles at Portas…
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28 NovemberClothing & Shoes
Peacocks announced as ‘preferred bidder’ for Bonmarchรฉ
Peacocks has been chosen as the preferred bidder to acquire Bonmarchรฉ, it was announced this morning. FRP Advisory was appointed administrator for the troubled retailer in October, and joint administrators Tony Wright, Alastair Massey and Phil Pierce oversaw the administration process. Peacocks will now enter a period of negotiations with…
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27 NovemberOnline & Digital
Sosandar revenues soar in half-year results
Online fashion brand Sosandar saw revenues increase by 53% to ยฃ2.82m in the six months to 30 September 2019. It also revealed that orders grew by 47% to 64,709, as active customers increased by 70% reflecting the increased brand awareness following the trial of new marketing initiatives.โ However, Sosandar made…
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25 NovemberComment
How can social media be used to build customer loyalty?
The UKโs high street retailers are continuing to struggle โ in September 2019 analysts recorded the highest net closure rate since records began. 1,234 chain retailers closed shop in the first half of 2019, which is more than any other period since monitoring started in 2010. This is largely driven…
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25 NovemberHigh Street
Clarks calls in advisors to review business
Shoe retailer Clarks has called in management consulting firm McKinsey & Co to review its business. A spokesperson told Retail Sector that the company is โunable to share any specific detailsโ of its new strategy, but did confirm that it is โtransformingโ the brand to โreconnectโ with its consumers by…
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11 NovemberHigh Street
Brexit woes and wet weather dampen October footfall
Retail footfall faced further decline in the month of October, according to new figures from the BRC-Springboard Footfall and Vacancies Monitor. Footfall in non-food stores fell -6.2% from October of the previous year, whilst shopper numbers fell significantly by -3.2%.ย Reduced footfall was felt in all sectors of retail, across…
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7 NovemberSupermarkets
Sainsburyโs profits plummet 91% in half-year results
โBig Fourโ grocer Sainsburyโs saw underlying profits slump by ยฃ41m to ยฃ238m for the six months to 21 September 2019. The retailer attributed the decline in profits to the combined impact of its ยฃ500m cost savings scheme and higher marketing costs. In addition to that, a series of store closures…
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