Marketing
This coverage explores marketing strategy and innovation across the UK retail industry — from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Aug- 2020 -18 AugustComment
How retailers can tap into the growing power of influencers
Retailers across the globe have been pulling advertising from Facebook (and Instagram) . The social media platform is under heavy criticism for its failure to tackle hate speech. Retailers have taken a stand – along with about 1,000 other brands and agencies – in protest and have withdrawn from advertising.…
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13 AugustComment
New retail technology and its potential for ‘on the ground’ data collection
It was reported recently that Amazon will open 10 till-free UK stores, with shoppers scanning items as they go and paying via their Amazon accounts. Similarly, Sainsbury’s has announced a trial virtual queuing system using a third-party app, and an expanded mobile payment scheme offering increased availability of till-free shopping. This…
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6 AugustCoronavirus
July footfall bolstered by hospitality reopening
Footfall in retail destinations across the UK was down by 39.4% in July, according to the latest figures from Springboard. Nonetheless, this marked an improvement of nearly a fifth from June, with the month ending with the best result recorded since February. Footfall was reportedly boosted by the reopening of…
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Jul- 2020 -29 JulyDepartment Stores
John Lewis appoints new executive director for people
John Lewis has appointed Nikki Humphrey as executive director for people. Humphrey joins from Virgin Atlantic where she held the position of chief people officer. She succeeds Tracey Killen to the position, who has retired after a 38 year career at the partnership. Effective 1 October, Humphrey will be responsible…
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23 JulyCoronavirus
Gear4music reports 80% increase in UK sales
Gear4music has reported an 80% increase in UK sales to £21.2m in its first quarter of the current year, compared with £11.8m in 2019. In the three months to 30 June, the company reported a 68% increase in total sales to £37.7m, compared with £22.2m in the same period last…
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23 JulyOnline & Digital
Sales break expectations at Eve Sleep
Eve Sleep has announced that group revenue was “ahead” of expectations at £12.2m for the half-year period ended 30 June 2020. While this marked a decline from the £12.9m reported the year prior, the retailer noted that the second quarter of the year saw sales surge by 25%. In addition,…
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21 JulyCoronavirus
Antler’s online business sold
Luxury luggage brand, Antler, has confirmed its brand, online retail business and assets have been sold to an ATR group company after KPMG was drafted in to restructure the business. Antler, founded in Bury, Lancashire in 1914, had traded across a number of retail outlets and various online channels prior…
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14 JulyComment
Risk, regulation and reputation: The three ‘R’s for retailers
The three ‘R’s are the building blocks for our children’s education. The joy of re-visiting these as a parent-teacher in lockdown has not been unbridled, but a necessary and worthwhile investment that will hopefully reap dividends. Retailers devising survival strategies likewise need a diligent focus on the three ‘R’s of…
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6 JulyTips
How retailers can adapt in a post-Covid-19 economy
A post-Covid-19 world may seem like a distant reality for now. While there are advances in finding a cure or vaccine for the virus, there’s still no clarity on how close the world is from finally being free from the pandemic. However, a post-Covid-19 world may not be a complete…
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2 JulyComment
Why every penny counts as retailers open shop doors again
The long-awaited re-opening of shop doors comes with the even bigger anticipation of turmoil within the next 12 months as retailers regain their feet in an uncertain climate. Lockdown has had a substantial and unprecedented impact on the retail sector. In the last few months, Debenhams has entered administration for…
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