Marketing
This coverage explores marketing strategy and innovation across the UK retail industry โ from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Jul- 2021 -12 JulyOnline & Digital
Klarna acquires shopping platform Heroย
Klarna has announced the acquisition of the social shopping platform Hero, introducing the platform to its 250,000 retail partners across the world. The platform is reportedly designed to provide consumers with โinspiration, advice and immediately shoppable content produced directly from retailersโ physical storesโ.ย Klarna said the acquisition would allow in-store…
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8 JulyHigh Street
Footfall jumps in first week of June but stalls amid restriction delay
Footfall across UK retail destinations continued to strengthen in June, moving to -22.2% below the 2019 level from -27.5% in May, the strongest result since the start of the pandemic, according to the latest monthly data from Springboard. However, Springboard revealed that the gains were โlargelyโ made in the first…
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8 JulyLuxury Goods
Watches of Switzerland revenues hit ยฃ905m in FY21
Watches of Switzerland has seen its revenue rise by 13.3% to ยฃ905.1m in the year ended 2 May, 2021, with revenue up by 17.9% against FY19.ย Over the same period, its pre-tax profit hit ยฃ63.7m, up from the ยฃ1.5m reported in FY20, while EBITDA rose by 34.9% to ยฃ105.4m. Despite…
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8 JulyTechnology
ITV set to launch shoppable TV
ITV has announced it is preparing to launch shoppable TV, which will allow viewers to discover and purchase items from its programmes directly on screen. This service is the first of its kind in the UK and is set to launch during Love Island on ITV2, with Boots UK as…
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7 JulyPeople Moves
Cox & Cox names Paul Strudwick as marketing director
Cox and Cox, a luxury homeware brand, has announced the appointment of Paul Strudwick to its senior leadership team as marketing director. Strudwick joins from Sofa.com, where he headed the groupโs marketing department for three years. Prior to this, he also held roles at s BskyB and Charles Tyrwhitt.ย In…
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6 JulyPeople Moves
Asda names KFC executive as COO
Asda has confirmed that KFCโs chief marketing officer, Meghan Farren will join the group as chief customer officer (COO) in October.ย Farren replaces Anna-Maree Shaw, who returned to her native Australia in January 2021.ย Since her departure, Preyash Thakrar, Asdaโs chief strategy officer has provided leadership support to the customer…
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Jun- 2021 -29 JuneAdvice
How retailers can reduce cart abandonment rates
Covid-19 restrictions have radically altered consumer shopping behaviours over the past year. While brick and mortar stores used to be at the forefront of consumersโ minds, e-commerce is now the first point of contact for anyone looking to shop. According to research, digital sales in 2020 accounted for a third…
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29 JuneHigh Street
Footfall remains static due to variable weather
Footfall in the UK remained virtually unchanged over the past week due to variable weather conditions across the country, according to data analysts Springboard. For the week beginning 20 June 2021, week-on-week footfall only fell by 0.2%, which represents a 49.3% rise from the same period last year and a…
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24 JuneAnalysis
In Zenners we trust: Why D2C makes sense for over-55s
Once dubbed Silver Surfers, and more commonly known as Baby Boomers, the UKโs army of over-55 consumers has been transformed from an e-commerce afterthought into an online shopping force. Driven by the pandemic to browse and buy digitally while stores were shuttered, this generation is now as au fait with…
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23 JuneDepartment Stores
M&S to focus on equality with new lingerie line
Marks and Spencer has announced the launch of its new โNothing Neutral About Itโ lingerie range. The new range is part of the retailerโs mission to be more inclusive in the lingerie space, which it says was fuelled by the โglobal conversation on racial inequality, following the horrific death of…
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