Marketing
This coverage explores marketing strategy and innovation across the UK retail industry — from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Aug- 2023 -10 AugustClothing & Shoes
Farfetch to cut headcount amid restructure
Farfetch is reportedly making redundancies across both its London and New York teams amid a restructuring of the group, Drapers has reported. According to Drapers, the move has impacted an estimated 10 people from its London-based marketing team, as well as some workers in its New York-based tech team. In…
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9 AugustClothing & Shoes
JD Sports to become sole owner of MIG
JD Sports has announced that it has acquired the remaining 40% minority stake of Marketing Investment Group S.A. (MIG) from its minority shareholders. The news comes after JD acquired a 60% stake in Poland-based MIG in April 2021, and since then has established the JD fascia in five countries across…
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8 AugustPeople Moves
Neptune appoints Will Kernan as chairman
British interiors and lifestyle brand Neptune has appointed Will Kernan as its chairman. Kernan joins Neptune’s senior leadership team to closely support CEO Aalish Yorke-Long in executing exciting plans to lead the brand into its next stage of growth. It said Kernan has “extensive” retail experience, and will continue in…
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3 AugustHigh Street
July footfall drops for the first time since 2009
Footfall across UK retail destinations declined by -0.3% over the month from June to July 2023, marking the first time it dropped in the month since 2009. According to the latest data from Springboard, there was a month on month decrease in footfall in high streets of -1.7%, whilst in…
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3 AugustClothing & Shoes
Zalando sees adjusted EBIT rise to €144.8m in Q2
European e-commerce retailer Zalando has reported an 87% surge in adjusted EBIT to €144.8m (£124.6m) during the second quarter of the year. The group said that its profitability was boosted by better order economics amid bigger average basket sizes resulting in lower fulfilment costs. In combination, this also led to…
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Jul- 2023 -28 JulyPeople Moves
John Lewis appoints head of customer planning and channels
John Lewis has announced the appointment of Andreas Nicolaides as the head of customer planning and channels, effective from October, as the retailer looks to deepen relationships with customers. Nicolaides’ remit will include modernising and optimising the retailer’s marketing across stores and online, while the role will also optimise the…
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28 JulyClothing & Shoes
Gap appoints new CEO
Apparel company Gap Inc. has announced the appointment of Richard Dickson as the company’s president and chief executive officer, effective 22 August, 2023. Dickson will join Gap Inc. from his most recent role as president and chief operating officer of Mattel, where he was a lead architect in a global…
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27 JulyPeople Moves
Hotter Shoes CEO and CFO exit following administration
Hotter Shoes chief executive, Ian Watson, and chief financial officer, Gavin Manson, have stepped down following the recent pre-pack administration, Drapers has reported. This announcement follows last week’s news that Hotter Shoes was acquired by lifestyle brand WoolOvers out of administration for £6.7m. Watson has been in charge of the…
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26 JulyPeople Moves
Dyaco UK Ltd appoints SVP of Europe
Dyaco UK, a supplier and manufacturer of commercial gym equipment in the UK and Ireland, has announced the appointment of Jon Johnston as its new senior vice president of Europe. The news marks a transition from Johnston’s nine-month consultation role as UK managing director, which will enable him to further…
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21 JulyFeatures
Blocking customers for too many returns is not the solution but neither is ignoring the problem
When it comes to returns management, retailers have a fine balancing act to achieve. They need to make decisions that keep their business profitable; they need to keep customers coming back but also make environmentally responsible choices. In May, Swedish online fashion retailer, Bootz AB, hit the headlines for blocking…
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