Marketing
This coverage explores marketing strategy and innovation across the UK retail industry — from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Oct- 2025 -6 OctoberFeatures
Fresh no more: Amazon’s online grocery strategy explained
Amazon has announced it will close all 14 of its Amazon Fresh stores in the UK, while converting a further five into Whole Foods Market locations. By the end of 2026, the company will operate 12 Whole Foods stores across the country, including a recently opened branch in Chelsea and…
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3 OctoberComment
D2C: From Ding Dong to Tik Tok
2025 is a milestone year for UK D2C retail body the UK Direct Selling Association, with the organisation celebrating its 60th year, and marking six decades in which all areas of retail – not least D2C – have borne witness to significant consumer change. Established in 1965 to ‘represent the…
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Sep- 2025 -30 SeptemberPeople Moves
Pandora appoints Berta de Pablos-Barbier as new CEO
Pandora has appointed its current chief marketing officer Berta de Pablos-Barbier as its new chief executive officer. The news comes after the group announced the retirement chief executive Alexander Lacik in March 2026 Lacik, who has led the Danish jewellery company since 2019, will step down at the firm’s annual…
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29 SeptemberDepartment Stores
Harrods ‘not engaging’ with hackers following customer data leak
Harrods has announced it will not be engaging with hackers after the personal details of an estimated 430,000 customers were exposed following a data breach. The luxury department store revealed the information, which includes basic personal identifiers including name and contact details but does not include account passwords or payment…
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29 SeptemberDepartment Stores
Debenhams expands into US with department store deal
Debenhams Group has expanded into the US, with its fashion brands now available through the online marketplaces of Macy’s, Bloomingdale’s and Nordstrom. The move marks a “significant step” in Debenhams Group’s international growth strategy and “reflects the strong overseas appetite” for British labels, including Coast, Warehouse, Oasis, Nasty Gal and…
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29 SeptemberComment
The dos and don’ts of installing EV chargers at retail parks
Electric vehicle (EV) adoption is accelerating across the UK, and retail parks are uniquely suited to support this shift. With more EVs on the road, the demand for good locations to charge is paramount. With their large car parks and numerous amenities, retail parks are well suited for hosting an…
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24 SeptemberHigh Street
ASA bans Currys e-scooter ad for being ‘misleading’ and ‘irresponsible’
An advert for Currys promoting e-scooters has been banned by the Advertising Standards Authority (ASA) after being found to be “misleading” and “socially irresponsible”. The paid-for Facebook video, seen on 10 May 2025, showed an individual gripping handlebars with their hair blowing back as the sound of an engine played.…
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23 SeptemberFeatures
How the Fine Bedding Company became Family Business of the Year
When The Fine Bedding Company (FBC) was named Family Business of the Year in the Innovation category at this year’s Family Business United awards, it recognised more than a century of combining family heritage with forward-looking sustainability. The accolade marked a journey that began in Liverpool in 1912 and now…
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12 SeptemberHigh Street
Dreams appoints Siobhan King as chief marketing officer
Bed retailer Dreams has appointed Siobhan King as its new chief marketing officer. King joins from Pocket Marketing Services, where she worked as a freelance consultant from 2022 to 2025. She was previously marketing director at jewellery brand Pandora and earlier held senior roles at Game Digital, Office Shoes, New…
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10 SeptemberComment
Rethinking retail rewards in an era of ad fatigue
UK consumers are navigating a relentless wave of marketing exposure. Estimates suggest the average person sees between 6,000 and 10,000 brand messages each day, and nearly a quarter (23.7%) of adults now actively block ads online. For retailers, this raises a fundamental challenge: if customers are tuning out, how do…
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