Marketing
This coverage explores marketing strategy and innovation across the UK retail industry — from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Jan- 2025 -8 JanuaryNews-In-Brief
Today’s news in brief-8/1/25
Home Bargains owner Tom Morris took home over £1bn in dividends as the discount retailer saw turnover rise 11.7% to £4.2bn in the year ending June 2024, driven by new store openings and re-sites. Operating profit also surged 34.2% to £434m. Morris, owning 98% of parent company TJ Morris, received…
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8 JanuaryComment
Shaping the future of retail analytics
Diane Wehrle, co-founder of Springboard, is a name synonymous with retail data innovation. Her journey from a business graduate to a pioneer in retail analytics is a testament to vision, resilience, and seizing untapped opportunities. In an industry often starved for real-time, actionable insights, Wehrle’s work has transformed how retailers…
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8 JanuaryFeatures
Revitalising London’s high streets: a BID’s vision for retail
The significance of bricks-and-mortar experiences remains paramount. Steve Medway, CEO of Knightsbridge Partnership and King’s Road Partnership, two Business Improvement Districts (BIDs), is reshaping some of London’s most iconic areas. With decades of experience in retail and BID management, Medway shares valuable insights into the challenges, strategies, and future of…
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8 JanuaryPeople Moves
John Lewis Partnership chief customer officer steps down
John Lewis Partnership’s (JLP) chief customer officer Charlotte Lock is to step down from her role after three years. Lock, who joined JLP back in March 2022 from the Co-op where she was director of Data, Loyalty and Digital Products, is said to be stepping down in order to pursue…
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7 JanuaryComment
Strategic market entry: when to follow and when to challenge
The decision of how to enter a new market represents one of the most critical strategic choices a retailer can make. While conventional wisdom often suggests avoiding direct competition with established market leaders, the reality is more nuanced. Success depends on carefully analysing market conditions and choosing an approach that…
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3 January
Today’s news in brief-3/1/25
Revolution Beauty has resolved its legal dispute with former shareholder Chrysalis Investments through a confidential settlement. Despite earlier threats of claims exceeding £45m, the company paid a “non-material sum” under 1% of Chrysalis’s stock market value. The agreement involved no admission of liability, and Chrysalis dropped further legal action. Chrysalis…
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3 JanuaryComment
Disrupting the world of off-price sales
Chris Griffin, CEO of Secret Sales, is a retail innovator with a bold vision: transforming how brands manage discounted inventory while preserving brand equity. Since acquiring Secret Sales in 2020, Griffin has overhauled it from a flash sale platform into one of the largest online marketplaces for discount fashion, apparel,…
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3 JanuaryFeatures
How to transform the world of cross-border e-commerce
In today’s interconnected world, cross-border e-commerce has become the lifeline for retailers looking to expand their markets, but the journey is often fraught with logistical, technological, and financial challenges. For Tony Preedy, Managing Director of Fruugo, simplifying this complex puzzle is the mission. Speaking to Talking Shop, Preedy shared how…
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3 JanuarySport & Leisure
Brompton profits plunge 99% in ‘tough year’
Brompton has revealed its profits plunged 99% to just £4,602 in what its managing director called a “tough year” in a sector that is battling excess stock. According to its most recent accounts filed with Companies House, it comes as sales fell 5.2% to 5.3% to £122.6m as it sold…
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3 JanuaryClothing & Shoes
Hugo Boss appoints new senior vice president global marketing
Hugo Boss has announced the appointment of James Foster as senior vice president global marketing. He has officially joined the company as of January 2025, and takes over from Nadia Kokni. Kokni, who joined Hugo Boss in January 2023, left the company in December to pursue new business opportunities. Foster…
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