Lush
This coverage explores Lush’s business strategy and operations within the UK beauty and cosmetics retail sector. Reporting focuses on store openings and refurbishments, sustainability and ethical sourcing initiatives, product innovation, marketing campaigns, financial performance, and leadership updates — offering valuable insights for retail executives, brand managers, and professionals overseeing beauty, lifestyle, and specialty retail.
-
Mar- 2022 -11 MarchNews
Lush suspends supplies to Russia
Lush has suspended supplies to its Russian licensee and stopped online sales in the country, despite the fact its 48 stores in the region will remain open due to a legal agreement with its licensee. In order to secure the business, the retailer is now in the process of acquiring…
Read More » -
Feb- 2022 -24 FebruaryCoronavirus
Lush to continue paying Covid-positive staff to self isolate
Lush has announced it will continue to financially support its retail employees in UK and Ireland customer-facing roles in a bid to encourage staff to self isolate when they test positive for Covid-19 for the foreseeable future. Additionally, the company is reportedly encouraging its retail staff who test positive to…
Read More » -
Sep- 2021 -7 SeptemberHigh Street
Oxford Street to launch sustainability initiative
Oxford Street has announced the launch of a sustainability campaign on 15 September as a part of its ‘Beyond Now’ scheme. Designed to provide shoppers with more sustainable retail choices, the programme will feature contributions from a number of brands operating on the iconic London street. A range of sustainable…
Read More » -
Feb- 2020 -28 FebruaryAnalysis
Coronavirus sends ripples through markets, governments, companies and the public
Apologies for the repetition, but the new coronavirus is causing such a serious global reaction today it would be silly to focus on other things, so here are four key stories about what looks to be developing into a full blown international crisis. The FTSE 100 has lost nearly £200…
Read More » -
Aug- 2019 -15 AugustComment
Staying in the know of the unknown
At a time when retailers are suffering from the biggest fall in sales in more than a decade, according to the Confederation of British Industry, being unprepared in a crisis is simply not an option. With brand reputation being the key to keeping many companies afloat, retailers have to be…
Read More » -
Jan- 2019 -24 JanuaryComment
Three common factors among retail survivors
It is hard to remember a time when analysts were not being harbingers of doom for the British high street. 2018 saw Toys R Us and Maplin disappear while House of Fraser, Claire’s and Superdry are three of many retailers who have announced profit warnings or store closure. Why are…
Read More » -
Aug- 2018 -13 AugustLuxury Goods
Lush to offer free coffee
Cosmetics retailer Lush is to offer free coffee in an attempt to cut down on single use coffee cups. Customers in Lush’s Soho store will be eligible for the coffee if they bring along a reusable cup between 7am and 3pm in the four weeks commencing 14 August. The coffees…
Read More » -
Jun- 2018 -8 JuneHealth & Beauty
Lush removes ‘spy cops’ campaign for fear of ‘staff safety’
The cosmetics company Lush has suspended its ‘spy cops’ campaign in fear of retaliation to its staff. The campaign related to so-called UK’s ‘spy cops’ scandal where claims about undercover officers infiltrating activists groups in England and Wales were made. Lush initially launched the campaign highlighting the “small and secretive…
Read More » -
1 JuneHigh Street
Lush ‘anti-police’ campaign heavily criticised
Cosmetics retailer Lush has been shrouded in controversy after releasing window displays described by many on social media as “anti-police”. According to Lush the window displays are aimed at the undercover policing scandal and at highlighting the “current lack of progress of the Undercover Policing Inquiry and the granting of…
Read More » -
May- 2018 -29 MayHigh Street
WH Smith bottom of the pile in Which? survey
WH Smith has been named the UK’s worst-rated retailer by consumers with a 58% consumer satisfaction rate in a new survey of 10,356 people. The survey by consumer group Which? saw responses from customers who found the store “very expensive” and said that it needs “updating”. WH Smith customer responses…
Read More »
