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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Wickes has reported a 6.3% rise in group revenues for the six-month period ending 27 December 2025, driven by higher sales volumes across its retail and trade divisions. 

As a result, the home improvement retailer now expects full-year profits to meet market forecasts. 

The retailer recorded a 6.2% rise in retail revenues, which it attributed to reaching a record level of market share. TradePro sales grew by 8% during the period, with the number of active trade members increasing to 643,000.

Design and installation revenues also jumped by 6.9% as the company benefited from updates to its kitchen and bathroom ranges. Delivered sales in this segment grew by 6.1% in the second half of the year.

The company opened five new stores during 2025, including sites in Southport and Northampton. Approximately 83% of the store estate has now been updated to a new format.

Wickes ended the period with net cash of £92m following the completion of a £20m share buyback programme. 

David Wood, chief executive of Wickes, said: “This has been another period of good sales growth for Wickes, underlining a year of strong progress against our strategy. Pleasingly, growth has been volume-driven across the business, with customers turning to Wickes for value, convenience and speed.

“As we continue to invest in our growth levers, we remain on track to meet market expectations for the full year and look forward to supporting even more customers with their home improvement projects in the year ahead.”

Wickes’ full-year results are scheduled for release in March 2026.

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