John Lewis
This coverage explores John Lewis’s strategy, operations, and performance within the UK retail sector. Reporting includes store and online developments, product innovation, marketing campaigns, financial results, leadership decisions, and employee-owned business dynamics. With a focus on commercial impact and competitive strategy, it provides insights for professionals managing department stores, multi-channel retail, and premium consumer brands.
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Feb- 2023 -7 FebruaryClothing & Shoes
Crew Clothing to open 40 brick-and-mortar stores by 2025
Crew Clothing has plans to open 40 new brick-and-mortar stores by 2025 across market towns and coastal resorts in the UK, according to The Times. The group’s decision to expand its portfolio of in-person stores comes as it recovered post-pandemic, as it revealed that online and store sales both increased…
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2 FebruaryHigh Street
John Lewis customer director steps down amid role consolidation
John Lewis has announced it is consolidating its customer relations management, with Charlotte Lock taking on the newly created role combining its pan-partnership customer and capabilities teams. Lock takes over from Claire Pointon, who stepped down from the role of customer director. The John Lewis Partnership is bolstering its Customer…
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Jan- 2023 -24 JanuaryHigh Street
Sosander announces partnership with Sainsbury’s
Sosandar has announced that it has entered into an agreement to sell a curated collection of its products through Sainsbury’s. Through this wholesale agreement, a selected range will begin to be sold through Sainsbury’s during 2023, initially online only, with selected stores planned later this year as Sainsbury’s increases its…
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Dec- 2022 -20 DecemberClothing & Shoes
Flannels joins rental market with Hurr partnership
Flannels has announced the launch of its new rental strategy, in partnership with rental platform Hurr. It has revealed that customers will be able to rent out items for a period of 4, 8, 10 and 20 days directly from its online store. This will be followed by the launch…
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5 DecemberDepartment Stores
John Lewis and Waitrose cut heating and lighting to tackle bills
John Lewis and Waitrose are set to reduce their energy consumption this winter, with the department store cutting its heating and the supermarket dimming its lights in a bid to control high energy costs, The Guardian has reported. It comes as the John Lewis Partnership, which includes Waitrose, reportedly said…
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2 DecemberDepartment Stores
John Lewis confirms £500m rental home venture
The John Lewis Partnership has agreed a £500m joint venture with global investment company abrdn to deliver around 1,000 new homes across three local communities. In Bromley and West Ealing in Greater London, subject to planning permission, Waitrose shops will be redeveloped to provide new homes and improved stores. In…
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Nov- 2022 -23 NovemberHigh Street
M&S tops YouGov’s best UK brand poll
M&S has been ranked as the UK’s best brand in YouGov’s annual Global Best Brand Rankings. The rankings are based on the index score from the YouGov Brand Index, which is a comprehensive measure of overall brand health calculated by taking the average of impression, quality, value, satisfaction, recommend, and…
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22 NovemberDepartment Stores
John Lewis chair warns inflation is ‘hitting top line’ as spending falls
The chair of John Lewis has warned that inflation is “hitting the top line”, with the group witnessing a notable shift in consumer habits amid the cost of living crisis, as more people are budgeting and deferring big purchases. Speaking at the CBI’s annual conference, Dame Sharon White said: “This…
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21 NovemberFeatures
How Lightning 50 winner Piglet in Bed is getting the bedding business just right
It was in 2017 that Founder of Piglet in Bed, Jessica Mason, launched her online bedding business with only a Shopify website and three colours of linen bedding and pillowcases. In a handful of years the British-born brand has taken off, providing a refreshing wake-up call to the bedding industry…
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8 NovemberPeople Moves
John Lewis COO to leave after 30 years
John Lewis Partnership COO Andrew Murphy has announced his intention to leave the retail group after 30 years. He will leave next summer, after he revealed his decision was influenced by the milestone of reaching 30 years with the company, and the desire to pursue other opportunities. Writing on Linkedin,…
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