John Lewis
This coverage explores John Lewis’s strategy, operations, and performance within the UK retail sector. Reporting includes store and online developments, product innovation, marketing campaigns, financial results, leadership decisions, and employee-owned business dynamics. With a focus on commercial impact and competitive strategy, it provides insights for professionals managing department stores, multi-channel retail, and premium consumer brands.
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Aug- 2023 -9 AugustDepartment Stores
John Lewis agrees £100m Google Cloud partnership
The John Lewis Partnership has announced that it has entered into an agreement with Google Cloud worth £100m across the next five years. Under the agreement, more of the organisation’s technology will migrate to Google Cloud, harnessing the latest technologies, including artificial intelligence (AI) and machine learning (ML). John Lewis…
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3 AugustNews
John Lewis to train staff to deal with shoplifting violence
John Lewis is training its retail employees to tackle shoplifters following an increase in reports of the crime. In an interview with the BBC, head of security Nicki Juniper said John Lewis was “investing heavily in training” for security and shop staff. Juniper said: “Should they want to take part…
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Jul- 2023 -28 JulyPeople Moves
John Lewis appoints head of customer planning and channels
John Lewis has announced the appointment of Andreas Nicolaides as the head of customer planning and channels, effective from October, as the retailer looks to deepen relationships with customers. Nicolaides’ remit will include modernising and optimising the retailer’s marketing across stores and online, while the role will also optimise the…
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27 JulyNews
Ocado Solutions CEO to step down in September
Ocado Group has today (27 July) announced that Luke Jensen has notified the board of his intention to retire and will step down as executive director and CEO of Ocado Solutions with effect from 30 September 2023 to focus on external non-executive director positions. Jensen has been CEO of Ocado…
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20 JulyClothing & Shoes
John Lewis Fashion Rental trials new ‘Try It On’ service
John Lewis Fashion Rental has launched a new ‘Try It On’ service, a first for a UK rental site, in partnership with Zyler. The service allows customers to virtually ‘Try On’ their chosen outfits before committing to their rental purchase. The customer simply has to upload their headshot, and inputs…
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Jun- 2023 -29 JuneSupermarkets
John Lewis becomes first retailer to set net-zero targets
The John Lewis Partnership has become the first retailer in the UK to have its “science-based” net-zero targets validated by the The Science Based Targets initiative. The SBTi, the gold standard for setting and monitoring corporate climate targets, has validated the partnership’s target to become net-zero across its own operations…
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27 JuneNews
Ocado appoints new non-executive director
Ocado Group has appointed Rachel Osborne as an independent non-executive director with effect from September 2023 amid recent takeover speculations. Osborne will also be a member of the audit committee and the people committee, such appointments taking place on the date of her appointment to the board. She was previously…
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20 JuneProperty
John Lewis writes down head office by £15m
John Lewis Partnership has reportedly written down the value of its head office in Victoria, London by £15.6m, amid a rise in hybrid working. According to The Times, the group has also pushed ahead with the writedown due to depressed commercial property valuations in light of rising interest rates. The…
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19 JuneNews
John Lewis property director steps down
John Lewis Partnership’s property director, Chris Harris, has decided to step down from November after five years with the business. Harris’ role spans all areas of property and maintenance. Most recently he set up the new Build to Rent business and last year led the work to secure a partnership…
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12 JuneAnalysis
Can the John Lewis Partnership reach its goals?
Last week the chair of the John Lewis Partnership Sharon White made a commitment to return the company to profitability by 2026 in a speech to the Employee Ownership Association. This promise comes just three years after White started a five year plan at the company which amongst other things…
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