Influencer

How retailers can make their social media shoppable

Social media commerce presents retailers with one of the biggest changes and opportunities since the emergence of online shopping. Platforms…

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Boohoo upbeat after ‘record’ Black Friday trading

Online fashion retailer Boohoo has reported “record performance” across the Black Friday weekend. The company was “pleased to confirm” that…

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Boohoo revenues spike 43% in half-year results

Online clothing retailer Boohoo has seen its revenues skyrocket by 43% to £564.9m for the six months to 31 August…

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Resurrecting Retail through Improvement of Customer Service

The retail sector is used to bustling sales and packed shoppers during bank holiday weekends. However, the latest data showed…

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Offering frictionless delivery is key to winning over millennials

Driven by the rise of online shopping and the modern on-demand lifestyle, millennials now expect their customer journey to be…

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Why retailers should put the customer at the heart of digital transformation

There are so many technology solutions available to the retail sector that arguably the most critical step in investing in…

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The ever-demanding omnichannel world – leading the charge with leadership

The battle to gain and retain consumers continues across sectors and markets. As the National Retail Federation’s largest global retail…

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Four key trends that will shape retail over the next 12 months

“Retailers need to be ready for an onslaught of industry change. They need to look at store standards and up…

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How to remain a winner this Black Friday

Considered to be one of the busiest shopping days of the year, Black Friday can be a manic period for…

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Digital-first retailers cannot overlook payments

Despite the retail industry being worth £366bn to the UK in 2017, the traditional high street has struggled this year.…

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