HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Sep- 2018 -12 SeptemberComment
How can retailers utilise queuing psychology?
Retailers must do everything they can to ensure that for customers, their waiting time at the till is not perceived as a negative experience that mars their shopping trip. Harnessing effective queuing measures could be key to maximising customer retention. It’s well reported that competition among brick-and-mortar retailers is now…
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11 SeptemberComment
The escalating issue of ‘serial returners’
Retailers are already under intense pressure, from reduced margins to competition from online giants, and now they face another woe: the rise of the so-called ‘serial returners’, who deliberately buy more items than they intend to keep and return them days later. Brightpearl we recently surveyed 2,000 consumers across the…
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10 SeptemberComment
The irreversible effect of technology on shopping
The world of retail has been fast-tracked into the digital age, thanks to the internet and e-commerce. Sales online have surged, and the high street is struggling to keep up. But it’s not just sales that the online world offers, but reassurance – data revealed that for 2015 to 2017,…
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7 SeptemberAdvice
Enhancing the in-store sales process in retail
It’s no surprise that consumers around the world will collectively spend $2.842bn online by the end of 2018 — as stores continue to remove themselves from the high street and opt for digital alternatives. As more ecommerce websites continue to rise in numbers, spend is set to increase further to…
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6 SeptemberComment
Why an API ending is the answer
Amazon, Etsy and eBay: just a few of the well-known online brands that have long frustrated traditional bricks and mortar retailers. These companies have dominated the digital age for the past decade through their focus on online shopping, managing to avoid all of the costs involved in high street stores.…
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5 SeptemberHR
85% of interviewers admit asking candidates ‘off limits’ questions
Some 85% of interviewers have admitted to asking questions which can be seen to be “off limits” or potentially illegal during the interview process, research by UK science and technology recruitment specialists, Hyper Recruitment Solutions (HRS) has revealed. The research also unveiled confusion among hiring managers over what can and…
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5 SeptemberAdvice
Marketing your business for annual events
If you haven’t started already, now is the time to begin planning your marketing campaign for some of the biggest events of the year. As a business, it’s crucial that you get in on all of the action that could lead to a boost of sales — whether this is…
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4 SeptemberAdvice
How retailers can turn the store of the future into a reality
The face of retail is rapidly changing with a significant increase in online shopping and reduced footfall in high-street stores. But rather than fighting against online retail, brands are using technology to offer a version of what draws customers to the online experience. Many retailers are re-imagining the brick-and-mortar shopping…
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Aug- 2018 -31 AugustComment
Can VAT help save the High Street?
There are growing calls for an ‘online sales tax’ (OST) to redress the balance between physical and digital retailing but a fiscal solution may have to be more intricate – and how VAT is levied may be part of the answer. We’re all familiar with being asked in sandwich bars…
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30 AugustAnalysis
How accessible are shopping centres in the UK?
In 2016, the UK’s population peaked at 65.6 million. Reportedly, 18% of the population were aged 65 and over. With an ageing population, are businesses accommodating for elderly people and their differing needs? Similarly, are they making themselves accessible to those with disabilities? Despite Britain’s disabled population having a spending…
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