HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Dec- 2018 -13 DecemberAdvice
The problem with excess stock (and how to avoid it)
There are close to 300,000 retail outlets currently operating in the UK. The pressure is on to not only deliver exceptional customer service, but to stock products that stand out against the competition. The process of sourcing and buying products requires adequate research. Too often, retailers fall into the trap…
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12 DecemberComment
Turn Golden Quarter ‘flings’ with customers into long term relationships
The Golden Quarter presents brands and retailers with multiple opportunities to engage with shoppers and ultimately boost sales. However, the true winners of this peak shopping season aren’t those that only see sales spike on Black Friday or Cyber Monday. Instead, it’s those that use the quarter to turn their…
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11 DecemberAdvice
How to deal with ‘buyer’s remorse’ amidst the Christmas shopping frenzy
With Christmas quickly approaching, footfall in shops rising and clicks online increasing, customers are rushing to grab the best Christmas presents and deals in the seasonal sales. Customers in store and online are acting on highs of adrenaline as they find a not-to-miss item leading to quick, impulsive purchase decisions…
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7 DecemberAdvice
A five-step guide to becoming data-driven
In today’s hyper-competitive retail market, successful decision making needs to be founded on data. Now that readily available tools can assist in making data-driven decisions, retailers can no longer afford to rely solely on instinct and experience. And yet, many organisations feel that they are lagging, and consider the shift…
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6 DecemberAdvice
It’s not too late for the high street to make a success of Christmas
Black Friday is over and retailer’s sights are now being set on the Christmas rush, as retailers look to capitalise on demand for presents, food and drink, decorations and all manner of other festive paraphernalia. Good cheer abounds, year-end bonuses are still prevalent in many sectors, and consumers are often…
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5 DecemberAnalysis
Why are retail spaces shrinking across England and Wales?
Across the UK, retailers are struggling to survive. This is down to several factors: years of austerity and low wage growth has meant that households have less spending power, the cost of imported goods has risen – as has the national minimum wage – and the trend of “bricks to…
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3 DecemberComment
International shoppers could be the answer to UK retailers’ woes
New data from Planet, an international payments provider, suggests that international shoppers could bring glad tidings for UK retailers in the lead up to the crucial winter trading period. The influx of tourists coming to the UK last month meant that tax free sales declines eased to 6%, marking a…
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Nov- 2018 -30 NovemberAdvice
How AI can unlock customer loyalty
Artificial Intelligence (AI) has been disrupting the world’s of finance, healthcare and IT to name a few. Those able to harness the power of AI are reaping the benefits of their data and helping businesses drive efficiencies; however, uptake amongst retailers has so far been limited in comparison. Microsoft’s recent…
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29 NovemberComment
5 ways fashion retailers are making a difference
Fashion labels are always in the spotlight, and not always for the right reasons. But many of them are stepping up and making positive headlines — through making a difference in terms of the wider community and social issues. Lacoste recently announced that it would be adopting a temporary logo…
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28 NovemberAdvice
Time to end painful queue, returns and changing room dramas
Zara in the UK introduced self-service in some of its London flagship sites earlier in 2018, as the fashion retailer upgraded its showcase store to highlight its technological and customer service prowess. Its Westfield Stratford City store, in isolation, has been touted as a place where the digital meets the…
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