HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
-
Apr- 2019 -2 AprilHR
O2 increases paternity pay leave package to 14 weeks
Mobile network and phone retailer O2 has announced it will increase its paid paternity leave to 14 weeks for all permanent employees, effective from 1 April 2019. The new policy, which moves away from traditional two-week paternity policies, has been introduced to ensure all partners have the support and flexibility…
Read More » -
1 AprilAnalysis
Why retail rewards schemes do not necessarily create loyalty
Customer loyalty is not something retailers can afford to take for granted. With only 3% of people saying they feel devoted to their favourite stores, it’s the norm to shop around for the best deals and ‘cheat’ on one’s usual shop of choice. Although consumers still see some of the…
Read More » -
Mar- 2019 -28 MarchAnalysis
Who are the most impulsive online shoppers in the UK?
The debate rages on as to whether the high street is finished or not, but the exponential rise of online shopping cannot be questioned. The ease in which you can locate an item and have it delivered to your door the next day has meant more and more people now…
Read More » -
27 MarchAdvice
Three marketing principles for challenging retail conditions
It’s a great time for putting the boot into retail in the UK. With sales growth down year-on-year and 85,000 job losses across the sector, negativity is on-trend. Much of this pressure is being felt by high street retailers: increasing overheads and declining consumer confidence have led to a situation…
Read More » -
27 MarchAdvice
The future of payment is going mobile
Over the past few years we are seeing a steady decline in cash transactions with two thirds of payments made by card. With the introduction of contactless it is much easier to tap and go rather than take cash out of the bank. Mobile POS or the abbreviated term mPOS…
Read More » -
25 MarchAnalysis
Designing the stores of the future
The ever-increasing shift to online shopping, powered by e-tail giants such as Amazon, and the rise of mobile and social commerce dovetailing the consumer desire for experiences, have impacted the British high street. While retailers are under severe pressure, this is far from the end of physical retail stores. Many…
Read More » -
25 MarchAdvice
It’s time for brands to prioritise the happiness of millennial shoppers
We now exist in a world where technological innovation is empowering customers to expect more from the brands they deal with, to switch when they’re not happy or satisfied, and share their negative experiences online. Results from a recent study show that millennials can be particularly hard to please. Over…
Read More » -
22 MarchAnalysis
Why retailers should put the customer at the heart of digital transformation
There are so many technology solutions available to the retail sector that arguably the most critical step in investing in this area is to separate the technology that will drive business growth from that which will end up being just another toy in the toy box. In previous eras, technology…
Read More » -
21 MarchAdvice
How to curb e-commerce fraud as people migrate to online shopping
Figures from the annual BRC Retail Crime Survey report an exponential increase in e-commerce fraud, specifically fraudulent Card Not Present (CNP) refunds. As consumers shift away from spending on the high street and adopt a proclivity for online shopping, e-commerce fraud is growing at twice the rate of e-commerce sales.…
Read More » -
21 MarchClothing & Shoes
Ted Baker profits plunge 26% in 2018
Fashion retailer Ted Baker has reported a 26.1% drop in pre-tax profit to £50.9m for the year ending 26 January 2019, compared with £68.8m the previous year. In February, the retailer issued a profit warning and said profits had been “adversely affected” by three non-cash impacts, including: Foreign exchange movements…
Read More »
