HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Apr- 2019 -26 AprilAnalysis
Beating the retail downturn: three lessons from Dunelm
We are clearly amidst challenging times for high street retailers at the moment, with Brexit uncertainty coupled with increased competition from online pureplays putting substantial pressure on the UK’s retail businesses. Recent figures from the British Retail Consortium and KPMG revealed that sales growth dropped to 0.5% in the year…
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25 AprilAdvice
In-house or outsource – the GNFR conundrum
The retail sector is undergoing unprecedented change and while this is bringing amazing opportunities in the customer experience space, it also means that budgets continue to be squeezed in the drive for operational efficiencies. Goods not for resale (GNFR) is an often-overlooked area of retail that when managed properly, offers…
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23 AprilAdvice
Adding a personal touch to online retail experiences
As the retail sector advances through the digital shift, consumers are demanding speed, convenience and value for money as part and parcel of their shopping experiences. As a result, retailers are faced with the ever-growing challenge of delivering on complex customer requirements, while also maintaining the personal connection that has…
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18 AprilAdvice
Why brands should focus on the long game and not an Easter miracle
As we all look forward to the long Easter weekend, retailers will be particularly excited. Many of us will use one of our extra days of freedom to indulge in a little retail therapy – whether on or offline. But my advice to retailers and their marketers this Easter is…
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17 AprilAdvice
How retailers can make the most of gifting occasions this spring
Spring is a key sale-boosting period for the retail sector. Indeed, recent data suggests that Easter alone is worth almost £600m to retailers. That’s in addition to general ‘spring’ shopping occasions which are based around the start of a new season – for example, families looking to spring clean the…
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16 AprilAnalysis
The future of wireless retail technology
Digital transformation, although a term thrown around a lot within all industries, refers to changes made to business models in order to keep up with changing consumer behaviours. This comes as a reaction to digital developments across the board that means businesses can streamline processes, to provide a more effective,…
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15 AprilAdvice
An opportunity for fashion retailers to shine
Almost everywhere we turn there are proclamations of retail doom, high street downfall and talk that things have never been so tough. Just last month, the fashion retailer Select announced that it was preparing to call in the administrators, putting 2,000 jobs at risk. However, there has also been some…
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12 AprilAdvice
Top four golden benefits of dropship
With the inexorable rise of e-commerce, consumers have become increasingly discerning and demanding. The key battle grounds for retailers have become focused around product choice, convenience and speed. Whilst almost all retailers recognise the urgency to improve their multichannel offerings, only a few are effectively delivering. Most retailers, in trying…
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11 AprilAdvice
The impact of personalised direct mail
Today, only 18% of retail purchases are made online – yet we are told that the high street is dying in favour of online shopping. Whilst we do live in an increasingly virtual world, the value of traditional sales channels should not be underestimated nor undermined in the marketer’s mind,…
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11 AprilPeople Moves
Ted Baker appoints Lindsey Page as new CEO
Ted Baker has appointed Lindsay Page as the company’s new CEO, following the announcement the investigation into former CEO Ray Kelvin’s conduct had concluded. The fashion retailer’s board revealed, in light of Kelvin’s resignation with immediate effect on 4 March 2019, the conclusions and recommendations of the investigation carried out…
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