HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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May- 2019 -1 MayAdvice
Can e-commerce save the high street?
According to PwC a record net 2,481 stores disappeared from the UK’s top 500 high streets in 2018 – 40% more than in 2017 – a worrying statistic for the future of the high street. Even the big retailers were not immune with Maplin, Toys R Us and Poundworld casualties…
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Apr- 2019 -30 AprilAdvice
Why DTC brand Harry’s needs to think like a publisher
Last week, direct-to-consumer (DTC) shaving brand Harry’s teamed up with Boots in a move to widen its distribution channels and routes to market. The idea isn’t new – I took a similar approach more than 20 years ago for Sky, distributing set top boxes and subscriptions through retail and shopping…
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29 AprilAnalysis
The subscription economy
Global spending on subscription-based services and products is booming, powered by an ever-growing range of brands offering everything from media content, to specialist food and drink, apparel, and cosmetics. Initially these existed in the realm of pioneering startups offering niche services and products. Now global retail giants are scrambling to…
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26 AprilAnalysis
Beating the retail downturn: three lessons from Dunelm
We are clearly amidst challenging times for high street retailers at the moment, with Brexit uncertainty coupled with increased competition from online pureplays putting substantial pressure on the UK’s retail businesses. Recent figures from the British Retail Consortium and KPMG revealed that sales growth dropped to 0.5% in the year…
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25 AprilAdvice
In-house or outsource – the GNFR conundrum
The retail sector is undergoing unprecedented change and while this is bringing amazing opportunities in the customer experience space, it also means that budgets continue to be squeezed in the drive for operational efficiencies. Goods not for resale (GNFR) is an often-overlooked area of retail that when managed properly, offers…
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23 AprilAdvice
Adding a personal touch to online retail experiences
As the retail sector advances through the digital shift, consumers are demanding speed, convenience and value for money as part and parcel of their shopping experiences. As a result, retailers are faced with the ever-growing challenge of delivering on complex customer requirements, while also maintaining the personal connection that has…
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18 AprilAdvice
Why brands should focus on the long game and not an Easter miracle
As we all look forward to the long Easter weekend, retailers will be particularly excited. Many of us will use one of our extra days of freedom to indulge in a little retail therapy – whether on or offline. But my advice to retailers and their marketers this Easter is…
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17 AprilAdvice
How retailers can make the most of gifting occasions this spring
Spring is a key sale-boosting period for the retail sector. Indeed, recent data suggests that Easter alone is worth almost £600m to retailers. That’s in addition to general ‘spring’ shopping occasions which are based around the start of a new season – for example, families looking to spring clean the…
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16 AprilAnalysis
The future of wireless retail technology
Digital transformation, although a term thrown around a lot within all industries, refers to changes made to business models in order to keep up with changing consumer behaviours. This comes as a reaction to digital developments across the board that means businesses can streamline processes, to provide a more effective,…
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15 AprilAdvice
An opportunity for fashion retailers to shine
Almost everywhere we turn there are proclamations of retail doom, high street downfall and talk that things have never been so tough. Just last month, the fashion retailer Select announced that it was preparing to call in the administrators, putting 2,000 jobs at risk. However, there has also been some…
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