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HR

This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.

  • Aug- 2019 -
    15 August
    CommentStaying in the know of the unknown

    Staying in the know of the unknown

    At a time when retailers are suffering from the biggest fall in sales in more than a decade, according to the Confederation of British Industry, being unprepared in a crisis is simply not an option. With brand reputation being the key to keeping many companies afloat, retailers have to be…

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  • 14 August
    AdviceCOMMENT: First bans for ads breaking UK gender stereotyping rules

    COMMENT: First bans for ads breaking UK gender stereotyping rules

    As we reported back in May 2018 in the post “CAP considers new rule against harmful gender stereotyping” a review by the Advertising Standards Authority (ASA), the Committees of Advertising Practice’s (CAP), which are responsible for writing and maintaining UK advertising codes) has introduced a new rule on banning harmful…

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  • 14 August
    CommentGet yourself a captive audience

    Get yourself a captive audience

    I happen to know the high-end perfume shop at London St Pancras does a roaring trade. And I would cheerfully bet a week’s perfume shop profits that the next Duty Free you’re in does pretty okay too. If you’re travelling inside the EU the words ‘Duty Free’ haven’t meant a…

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  • 13 August
    AdviceAdapting to the new age of retail

    Adapting to the new age of retail

    Following the recent closures of large-scale retail chains such as William Hill, the question of the high street’s future is once again on everyone’s mind. While undoubtedly the face of the high street is changing, closures don’t represent the high street’s swan song, merely its growing pains.  Outlets which have…

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  • 12 August
    AdviceCalculating holiday pay correctly

    Calculating holiday pay correctly

    We are now in the depths of summer and numerous employees are no doubt enjoying their annual leave entitlement to escape the typical British weather. But whilst their holidays are hopefully trouble-free, calculating holiday pay can be a tricky business. What happens when employers don’t get it right? Background As…

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  • 9 August
    CommentHalting the demise of the ‘not my department’ store

    Halting the demise of the ‘not my department’ store

    Be it House of Fraser, retail bellwether John Lewis or in-the-wars Debenhams, department stores are in the news for all the wrong reasons – whether for profit warnings, sales dips or being sued by Sports Direct. The pace of change in the retail industry is ever accelerating, and department stores…

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  • 8 August
    AdviceFuture proofing your brand in the age of the Sci-Fi shopper

    Future proofing your brand in the age of the Sci-Fi shopper

    When Sci-Fi blockbuster Minority Report’s tech-enriched vision of commerce in the year 2054 hit cinemas seventeen years ago, it was mesmerisingly futuristic. There is a famous scene in which Tom Cruise’s John Anderton character enters Gap and is greeted by the friendly voice of a digitised female avatar with detailed…

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  • 7 August
    AdviceOn-hold marketing

    On-hold marketing

    From fashion to food, high street to online, there’s never a dull moment in retail. Store openings and closures, pop-ups, new product launches, endorsements and partnerships are a daily development. The opportunities are endless, but so are the threats. That’s why an integrated and innovative approach to marketing – from…

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  • 6 August
    AdviceHow to ensure bricks & mortar stores thrive in a shifting marketplace

    How to ensure bricks & mortar stores thrive in a shifting marketplace

    Gone are the days when brands can get away with being all things to all people. A brand must build equity and position itself correctly to thrive.  The three most important factors brands need to bear in mind when navigating a shifting market are: Be relevant – listen and respond…

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  • 5 August
    Commenttakeover

    The key trends in angel investment that are impacting retail

    Early stage angel investment is a good barometer of how an industry is likely to develop in the future. Looking at what is capturing the interest of investors in the retail space, a focus on uniqueness, ‘customer delighting’ and supply chain efficiency looks like a recipe for success. Customer delighting…

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