HR

This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.

  • Aug- 2019 -
    13 August
    AdviceAdapting to the new age of retail

    Adapting to the new age of retail

    Following the recent closures of large-scale retail chains such as William Hill, the question of the high street’s future is once again on everyone’s mind. While undoubtedly the face of the high street is changing, closures don’t represent the high street’s swan song, merely its growing pains.  Outlets which have…

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  • 12 August
    AdviceCalculating holiday pay correctly

    Calculating holiday pay correctly

    We are now in the depths of summer and numerous employees are no doubt enjoying their annual leave entitlement to escape the typical British weather. But whilst their holidays are hopefully trouble-free, calculating holiday pay can be a tricky business. What happens when employers don’t get it right? Background As…

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  • 9 August
    CommentHalting the demise of the ‘not my department’ store

    Halting the demise of the ‘not my department’ store

    Be it House of Fraser, retail bellwether John Lewis or in-the-wars Debenhams, department stores are in the news for all the wrong reasons – whether for profit warnings, sales dips or being sued by Sports Direct. The pace of change in the retail industry is ever accelerating, and department stores…

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  • 8 August
    AdviceFuture proofing your brand in the age of the Sci-Fi shopper

    Future proofing your brand in the age of the Sci-Fi shopper

    When Sci-Fi blockbuster Minority Report’s tech-enriched vision of commerce in the year 2054 hit cinemas seventeen years ago, it was mesmerisingly futuristic. There is a famous scene in which Tom Cruise’s John Anderton character enters Gap and is greeted by the friendly voice of a digitised female avatar with detailed…

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  • 7 August
    AdviceOn-hold marketing

    On-hold marketing

    From fashion to food, high street to online, there’s never a dull moment in retail. Store openings and closures, pop-ups, new product launches, endorsements and partnerships are a daily development. The opportunities are endless, but so are the threats. That’s why an integrated and innovative approach to marketing – from…

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  • 6 August
    AdviceHow to ensure bricks & mortar stores thrive in a shifting marketplace

    How to ensure bricks & mortar stores thrive in a shifting marketplace

    Gone are the days when brands can get away with being all things to all people. A brand must build equity and position itself correctly to thrive.  The three most important factors brands need to bear in mind when navigating a shifting market are: Be relevant – listen and respond…

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  • 5 August
    Commenttakeover

    The key trends in angel investment that are impacting retail

    Early stage angel investment is a good barometer of how an industry is likely to develop in the future. Looking at what is capturing the interest of investors in the retail space, a focus on uniqueness, ‘customer delighting’ and supply chain efficiency looks like a recipe for success. Customer delighting…

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  • 2 August
    AdviceEnabling speed and agility in the retail sector

    Enabling speed and agility in the retail sector

    Retail stores are facing huge changes in buying behaviour – 18% of all UK purchases are predicted to be online this year. However, the physical shopping experience still remains important. What has changed is consumer expectations as they look to replicate their online experiences in store. For any bricks-and-mortar retailer…

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  • 1 August
    AdviceThe changing face of the retail car park

    The changing face of the retail car park

    Over the next decade we will see a seismic shift in the way we travel from A-B. Widespread automation, together with electrification and the increased connectivity of transport and society will not only shake-up the automotive industry, but it will also bring the imminent need for change. Driven by government…

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  • Jul- 2019 -
    31 July
    AdviceGetting PSD2’s new SCA requirements right

    Getting PSD2’s new SCA requirements right

    That brief sigh of relief you heard was from European retailers welcoming the EBA’s admission that additional time may be needed to comply with the new Secure Customer Authentication (SCA) requirements under PSD2 that are planned to take effect on 14th September. The breathing space is all well and good,…

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