HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Nov- 2024 -29 NovemberFeatures
The tricks and tips behind successful retail email marketing
When Jim Rudall, Head of EMEA at Intuit Mailchimp, reflects on his career, it is clear he has navigated an eclectic journey. From aspiring musician to tech innovator, Rudall’s story is a masterclass in adaptability and leadership. At the heart of his current mission is a drive to harness cutting-edge…
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15 NovemberLuxury Goods
LVMH unveils new leadership team appointments
LVMH chairman and chief executive officer Bernard Arnault has made a raft of appointments to the group’s leadership team after consulting with the Sustainability and Governance Committee of the board of directors. Maud Alvarez-Pereyre will be appointed executive vice president Human Resources of the LVMH Group and become a member…
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Oct- 2024 -14 OctoberComment
Why American Golf put its people at the centre of its retail ‘reset’
In the world of retail, few professionals can claim the breadth of experience and transformative leadership that Elaine Wrigley has garnered over nearly four decades in the industry. With roles spanning everything from fashion to food, DIY to outdoor retail, and now her current position in golf retail, Wrigley has…
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Sep- 2024 -19 SeptemberNews
Co-op rolls out 24-hr delivery service for city centre customers
Co-op has unveiled a 24-hour delivery service for customers living near city centre stores as the supermarket responds to growing demand for grocery delivery services. New research from Co-op shows that over 40% of q-comm shoppers would use a 11pm to 5am delivery service if available. This figure rises to…
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3 SeptemberFeatures
Rethinking the customer journey – reducing cart abandonment
With the high cost-of-living continuing to affect consumers and retailers, and the lack of spending having a knock-on effect on growth, retailers must seek to innovate around the customer journey. Recent research shows that 52% of consumers in the UK cut back on non-essential spending in the first quarter of…
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Aug- 2024 -16 AugustFeatures
Why retail should embrace AI for truly personalised CX
Hiring interior designers, fashion stylists, or bespoke travel agents to level up our lifestyle is a luxury that’s out of reach for the vast majority. Or it has been until recently, at least. Now, artificial intelligence (AI) advancements mean that these services are about to expand beyond the sole preserve…
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14 AugustSupply Chain
Amazon opens £500m fulfilment centre in Leeds
Amazon has officially opened a £500m “state-of-the-art” fulfilment centre at Gateway45 in Leeds, which will employ more than 2,000 people by November this year. The group has already begun recruiting for a wide range of roles, including engineers, HR, IT specialists, health and safety, and finance specialists. This is in…
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Jul- 2024 -2 JulySponsored Articles
Beyond the basket – driving new revenue streams with embedded finance
Embedded finance is an attractive proposition that can complement retailers’ existing business, increase engagement and drive loyalty. As well as helping remove friction from the customer journey by offering credit options at the point of sale and streamlining the payment process, embedded finance can also help retailers foster longer-term relationships…
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May- 2024 -29 MayAdvice
Beyond the Basics: Nine Non-Obvious Criteria for Choosing the Right LMS for Retail Industry Training
Today the culture of continuous learning, skill development and professional improvement has been adopted by the vast majority of successful businesses. This is particularly true within the retail domain, where the market is highly competitive, and having more qualified personnel becomes a marketable advantage. According to our recent research, a…
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8 MayNews
Today’s news in brief-8/5/24
Boohoo posted widened losses of £159.9m for the full year due to challenging market conditions and a strategic focus on profitability. Despite a 17% decline in revenues, the group saw improvements in core brand performance and growth within the Debenhams marketplace. Boohoo remains committed to leveraging efficiencies and driving profitability…
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