HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Nov- 2019 -28 NovemberAdvice
How online retailers can reduce the impact of festive returns
Peak season is just around the corner and this year more than a quarter (28%) of UK shoppers expect to spend more online during the 2019 Christmas shopping season than in 2018. With Black Friday and Cyber Monday now both staple fixtures in the calendar for shoppers and brands, millions…
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25 NovemberComment
How can social media be used to build customer loyalty?
The UK’s high street retailers are continuing to struggle – in September 2019 analysts recorded the highest net closure rate since records began. 1,234 chain retailers closed shop in the first half of 2019, which is more than any other period since monitoring started in 2010. This is largely driven…
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21 NovemberComment
Why electric car charging is a problem retailers must solve in 2020
“Will there be parking?” was the problem which out-of-town shopping solved for customers in the 1990s and 2000s. “Will there be charging?” is the problem which retailers need to solve in the 2020s – because the consumer of the future drives, if not necessarily owns, an electric car. If you…
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20 NovemberComment
How AI can help implement a quick and seamless shopping experience
Earlier this year, Sainsbury’s announced it was in talks with Uber Eats to launch a grocery delivery service. Whilst most major supermarkets offer their own online delivery service, it’s this kind of innovative thinking and the alignment of offerings with services relevant to your audience that will help gain an…
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18 NovemberComment
Mothercare: what was its formula for failure?
Last week it was announced that Mothercare, a constant of the British high street for over 50 years, had become the latest retail casualty — with all of its 79 stores set to close. But what went wrong for the maternity and baby brand? Mothercare is one of many brands…
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14 NovemberAdvice
How to avoid profit loss by keeping your retail store up to date
In the store many actions are taken just because management likes to do them a certain way. “If it ain’t broke, don’t fix it,” it’s often said. And particularly in well-established stores with a reputation to uphold, keeping standards high might entail squashing innovation in order to protect a static…
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13 NovemberAdvice
A festive general election: how will retailers survive Christmas 2019?
For retailers, the closer it gets to Christmas, the more political uncertainty there is leading to dwindling consumer confidence and irrefutable anticipation of poor festive sales. After a year of struggle for retailers across the country and more odds against them, how can this festive season be the most profitable…
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12 NovemberComment
Why hackers or malware are not the biggest security risk for retailers
Attackers are successfully pivoting away from complex technical exploits and instead are identifying ways to exploit a business’s core functionality. These business logic attacks exploit legitimate functions like username and password login or pages to add new credit cards and changes to shipping addresses. These new attacks are significantly harder…
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11 NovemberComment
What implications will the Royal Mail strike have on UK retailers?
Royal Mail workers have voted to strike over job insecurity and employment terms and conditions, raising concerns that there could be walkouts in the run-up to Christmas. The announcement comes as we approach the retail industry’s crucial Q4 period where Black Friday, Cyber Monday and Boxing Day sales all take…
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7 NovemberComment
Sustainability Consumerism: How retailers are on the front line
We live in febrile times, and for once we are not talking about Brexit. Within the last year we have seen a global backlash against disposable plastics and mounting concern over climate change. Anxiety about deforestation, and especially the uncontrolled spread of industrial scale farming and ranching, also made the…
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