HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Feb- 2020 -4 FebruaryComment
How to find money in revenue leakage dashboards and improve buyer journeys
Retailers are facing a constant battle to gain and maintain loyal customers while keeping up with the relentless pace of retail and squaring off with industry giants like Amazon. Same-day delivery and one-click payments have led customers to expect more of retailers regardless of their size or the vertical they…
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3 FebruaryComment
Why a web-based solution should be key to your returns and overstocks strategy
The rise of online shopping is thought to be a major factor in the decline of brick and mortar foot traffic. As a convenient solution for today’s busy lives, it is expected that online spending will only continue to increase with the advancement of current technologies and applications. Whether a…
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Jan- 2020 -31 JanuaryComment
Influencer marketing: What metrics should retailers focus on?
When it comes to influencer marketing in the retail sector, there is no one way to measure success. A successful campaign depends on what part of the retail marketing funnel you are in and subsequently, what the campaign’s goal is. The first, and most important, step in any influencer marketing…
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28 JanuaryComment
How ‘Ostrich Shops’ are blighting the high street
The state of the high street isn’t to blame for the closure of shops and growing number of UK retailers entering into Company Voluntary Administration (CVA) schemes. It’s a trend of ‘Ostrich Shops’ which is killing high street retail. It’s all too easy to read about struggling high street shops.…
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24 JanuaryComment
Why retailers need to take sonic branding seriously
Retail is undergoing something of a paradigm shift. This is a sector that faces unprecedented challenges as it adapts to the ever-changing shopping habits of consumers. Last week’s ONS data revealed that UK retail sales fell in December by 0.6%, making it the fifth consecutive month in which retail sales…
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22 JanuaryComment
The smart grocer: How food retailers can capitalise on AI’s potential
The grocery sector is preparing for a period of unprecedented disruption as food retailers battle to discover new sources of value for consumers. Focusing on the fundamental aims of improving customer service, loyalty and integration of digital and real-life experience, retailers are seeking out ways to better understand shoppers’ buying…
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20 JanuaryComment
The rise of CBD and what it means for retail
Rewind two or three years and CBD wasn’t even on the radar of the UK retail sector; now it’s a £300m industry. To date over 6 million adults have put CBD to the test and the industry shows no signs of slowing down. Given the size of the market in…
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17 JanuaryComment
Personalisation is more than PR
Personalisation has got a lot of bad press over the last year. Adidas was forced to pull a social media campaign that allowed Twitter users to create a customised Arsenal shirt, after trolls used the tool to create digital shirts with misinformation and offensive messages. Walkers fell victim too with…
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14 JanuaryComment
How to: Proper supply chain management
“We are forced to work against our will” said the message in the Christmas card opened by a young English school girl planning to write her own wishes in the card. After the discovery of this message from a worker in a Chinese prison, Tesco’s supply chain management has been…
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13 JanuaryComment
How retailers can stand out from the crowd in 2020
The start of the year is always a good moment to reflect on what the months ahead – indeed decade ahead – might bring for our industry. It’s an exercise i’ve done many times and yet, this year, setting out predictions felt a little challenging. This is, at least in…
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