Black Friday
This coverage examines Black Friday’s impact on the UK retail sector, focusing on sales performance, promotional strategies, consumer trends, supply chain pressures, and operational planning. Reporting provides insights into how retailers prepare for and execute campaigns, manage demand, and assess outcomes — offering valuable context for executives and managers navigating peak trading periods.
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Nov- 2024 -13 NovemberHigh Street
Boots website crashes amid ‘biggest ever’ Black Friday sale
Boots’ app and website repeatedly crashed during its “biggest ever” Black Friday sale this week.According to The Telegraph, customers complained that they had been locked out of Boots’s website yesterday (12 November), while others said its app was failing to load. The website reportedly crashed for around 30 minutes before…
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12 NovemberSupermarkets
Supermarket sales hit 2024 high as shoppers ready for Christmas
Take-home sales at the grocers increased by 2.0% over the four weeks to 3 November 2024 to reach £11.6bn, making this the biggest sales month of the year so far, according to the latest data from Kantar. The take-home sales rise coincided with a jump in the number of shopping…
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12 NovemberHigh Street
Majestic Wine partners with The Range for new Plymouth opening
Majestic Wine has partnered with The Range to launch its first store in Plymouth. The wine retailer opened the doors to the 4,400 sq ft shop on the ground floor of The Range’s head office in Derriford, after signing a deal to sublet space within the building. The store is…
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6 NovemberFeatures
How to prepare your store for the holiday season
Act early and hire extra staff As mentioned earlier, the holiday season tends to attract more people to stores and this can sometimes make the store management overwhelmed especially if they are understaffed. Hiring additional staff for the festive period can significantly ease the holiday rush for retail businesses. With…
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5 NovemberEconomy
Retail sales see weak growth in October amid pre-budget uncertainty
Total retail sales in the UK nudged up by only 0.6% in October, compared with a growth of 2.6% in October 2023, as retail was hit by ongoing uncertainty surrounding the autumn budget, the BRC has reported. The BRC also attributed this slowdown to the fact that the October half-term…
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1 NovemberOnline & Digital
Amazon Q3 beats expectations as net income hits $15bn
Amazon has revealed it has beaten its Q3 expectations as its revenues surged 11% to $158.9bn (£123.3bn), beating analyst predictions of $157.2bn (£121.9bn), while its net income hit $15.3bn (£11.9bn), up from $9.9bn (£7.7bn) last year. It comes as the retail giant noted that North America segment sales increased 9%…
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1 NovemberClothing & Shoes
Castore swings to pre-tax loss of £28.8m despite sales surge
British sportswear brand Castore has reported a pre-tax loss of £28.8m for the year ended 4 February 2024 after previously recording a profit of £14.7m the prior year. The group stated that this result has been impacted by non-recurring warehouse consolidation, ongoing investment in the cost base and a challenging…
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Oct- 2024 -30 OctoberFeatures
How can retailers manage Black Friday returns
Establish a clear returns policy A well-defined returns policy is the first step to manage customer expectations and minimise confusion, particularly during the high-volume Black Friday period. Retailers should ensure that the policy is straightforward, accessible, and clearly visible on their website, in receipts, and within email confirmations. If retailers…
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28 OctoberDepartment Stores
John Lewis Partnership to recruit ‘record’ 12,500 seasonal roles
The John Lewis Partnership (JLP) has revealed it is recruiting a record 12,500 temporary roles across the country – 4,100 more jobs compared with last year – as customer numbers hit record levels and it doubles down on its commitment to customer experience. The roles, comprising those in Waitrose and…
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28 OctoberAdvice
Behind the curtain of retail logistics at DHL Supply Chain
Most consumers think of the shopping experience as the final click online or the moment they walk out of a store with bags in hand. But what happens behind the scenes to ensure that products are on the shelf, or that parcels arrive at our doorsteps on time, is a…
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