Black Friday
This coverage examines Black Friday’s impact on the UK retail sector, focusing on sales performance, promotional strategies, consumer trends, supply chain pressures, and operational planning. Reporting provides insights into how retailers prepare for and execute campaigns, manage demand, and assess outcomes — offering valuable context for executives and managers navigating peak trading periods.
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Nov- 2019 -28 NovemberAdvice
How online retailers can reduce the impact of festive returns
Peak season is just around the corner and this year more than a quarter (28%) of UK shoppers expect to spend more online during the 2019 Christmas shopping season than in 2018. With Black Friday and Cyber Monday now both staple fixtures in the calendar for shoppers and brands, millions…
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27 NovemberHigh Street
Shop prices fall for sixth consecutive month
Shop prices fell for the sixth consecutive month, according to the November BRC-Nielsen Shop Price Index. Overall prices fell by 0.5% year-on-year compared with a 0.4% price decrease in October. Non-food item prices also decreased by 1.6% year-on-year. Meanwhile, food item prices increased 1.4% year-on-year, reflecting an ease in inflation…
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26 NovemberHigh Street
Black Friday offers ‘few genuine discounts’, claims Which?
Nearly all Black Friday deals were either cheaper or available at the same price at other times of the year, according to consumer watchdog Which?. The group analysed prices of 83 tech, home and personal products for the course of a year, starting six months before Black Friday 2018, and…
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11 NovemberComment
What implications will the Royal Mail strike have on UK retailers?
Royal Mail workers have voted to strike over job insecurity and employment terms and conditions, raising concerns that there could be walkouts in the run-up to Christmas. The announcement comes as we approach the retail industry’s crucial Q4 period where Black Friday, Cyber Monday and Boxing Day sales all take…
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8 NovemberComment
Why retailers are responsible for customer experience this festive season
As retailers move into an annual festive shopping season that seems to arrive earlier each year, they would be wise to remember one particular lesson from Christmas past: when something goes wrong with their customers’ shopping experience, the retailer will get the blame, no matter who is actually at fault.…
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5 NovemberHigh Street
Footfall tumbles further in October
New figures from the Retail Traffic Index show a continued slide in footfall over the month of October. The figures, published today by Ipsos Retail Performance, revealed a year-on-year fall of -6.2% in non-food store visits across the month. Footfall did, however, show improvement against the previous two months, which…
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1 NovemberAdvice
How personalised strategies transform one-off festive buyers into loyal customers
News reports about post-Christmas sales slumps are becoming as traditional as turkey and stuffing. Whether it’s gifts for the kids or the dogs, everyone has a reason to shop during the festive season and any resulting casualties show just how competitive the retail landscape really is. With new customer acquisition…
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Oct- 2019 -30 OctoberEconomy
Shop prices decrease again in October
Shop price deflation decelerated to 0.4% in October from -0.6% in September, according to new figures from the British Retail Consortium (BRC). The results are below the 12- and six-month average price changes of 0.2% and -0.2%, respectively. Additionally, non-Food deflation decelerated to 1.5% in October, from -1.7% in September,…
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23 OctoberSupply Chain
Royal Mail strikes could cost retailers £8m
A possible Black Friday Royal Mail strike could force retailers to attempt to pass on 8.5 million parcels, or 105,000 van loads of parcels to other carriers – which could cost them around £8m in higher postal costs. That is according to management consulting company Bearingpoint, who revealed that if…
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Sep- 2019 -16 SeptemberAdvice
Black Friday: How online retailers can maximise sales this season
The Christmas sales have begun, and retailers are counting down the days to some of the biggest e-commerce days of the year. If last year is any indication, Black Friday and Cyber Monday 2019 are likely to drive another huge peak in online traffic given the discount event is seen…
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