Automation
This coverage examines the role of automation in the UK retail sector, focusing on technology adoption, workforce impact, operational efficiency, and supply chain innovation. Reporting highlights how retailers implement automation to improve productivity, reduce costs, and respond to consumer expectations — offering insight for executives, managers, and professionals driving transformation in retail operations.
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Mar- 2022 -28 MarchComment
How reseller abuse negatively impacts retailers’ customer experience
Picture the scene: your favourite brand advertises a drop of limited-edition trainers that will hit their site at midnight. There’s huge hype around the launch and as a loyal customer you are ready and primed to place your order the second the product is released. But, when the moment arrives,…
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Feb- 2022 -21 FebruaryAdvice
Six ways retailers can handle labour shortages
The retail industry is challenged by labour shortages across the board, from delivery drivers to warehouse staff, store staff to IT specialists. And it’s a challenge faced everywhere from the UK to the US and Australia. The shortages can be traced back to a whole plethora of reasons – from…
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16 FebruaryFeatures
Key fraud trends and how to prepare for the future
Large, all-encompassing historical events have the ability to change the way that society operates. These changes happen rapidly, but our adaptability ensures a sense of normality in unusual circumstances. In the case of the pandemic, businesses, and the way they operate, changed swiftly. But for the same reason that some…
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14 FebruaryOnline & Digital
Pricer names acting CEO
Pricer, the retail technology company which specialises in electronic shelf labels, has appointed Magnus Larsson as its acting CEO. Magnus Larsson has been vice president of customer operations at Pricer since he joined the company in 2019 and is a member of the management team. He succeeds Magnus Midgard as…
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Jan- 2022 -27 JanuaryClothing & Shoes
Busby & Fox partners with Brightpearl
Clothing brand Busby and Fox has signed up with omnichannel retail system Brightpearl. The Devon-based company will now utilise Brightpearl’s features, including an automation Engine, advanced reporting functionality and demand planner tool, to “expand their digital presence”. It comes after Brightpearl was recently acquired by accountancy group Sage. After opening…
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18 JanuaryHealth & Beauty
Hut Group revenues hit ‘record’ £2.2bn in FY21
The Hut Group has seen its full-year revenues soar 91% on a two-year basis, with sales hitting a “record” £2.2bn following a year of investment into its infrastructure, technology and M&A. It comes as revenue in its golden quarter topped £712m, rising by 92% on a two-year basis, with particularly…
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Dec- 2021 -17 DecemberOnline & Digital
Matalan partners with The Hut Group in new digital drive
Matalan has partnered with THG Ingenuity in a bid to accelerate its digital drive and support “extensive” online growth, in what is the first leg of a multiyear investment roadmap. The latest partnership with THG Ingenuity is said to represent a new and strategic alliance that will see the introduction…
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Nov- 2021 -8 NovemberClothing & Shoes
Asos opens new £90m warehouse, creating 2,000 new jobs
Online fashion retailer, Asos, has announced the opening of its new £90m fulfilment centre in Lichfield, Staffordshire which will serve customers in the UK and in over 150 countries around the world. The facility at Fradley Park will employ 2,000 people over the next three years. It is being managed…
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Sep- 2021 -6 SeptemberSupply Chain
Labour shortages could continue for two-years, CBI warns
Labour supply problems could last for up to two years and will not be solved by the end of the Job Retention Scheme, the CBI’s director-general, Toby Danker has warned. The warning comes as the CBI’s director-general has set out priorities for both business and government to guard against labour…
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Aug- 2021 -11 AugustOnline & Digital
John Lewis acquires new distribution centre to bolster online growth
The John Lewis Partnership has signed an agreement with Tesco to lease a one million sq ft distribution centre in Milton Keynes as the group continues to focus on its online growth. The move comes as online sales have grown from 40% to over 60% of its total sales during…
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