Automation

Two-thirds of retailers warn peak trading will be hit ahead of Christmas

Two-thirds of retailers say the ‘double whammy’ of spiralling interest rates and inflation will hit peak trading in the run-up…

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Riskified: ‘There’s a sliding scale of policy abuse’

Can you tell us a little bit about your role at Riskified? I’ve been working with large enterprises for the…

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Asos to mothball Lichfield warehouse amid falling profits

Asos is planning to mothball its second UK fulfilment centre in Lichfield next year, as part of efforts to cut…

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A guide to chatbots and customer service automation

Understand chatbots and automation Begin by gaining a clear understanding of what chatbots and automation entail: chatbots are AI-powered programmes…

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A practical guide to customer feedback

In the dynamic world of retail, customer feedback is a priceless asset. It provides invaluable insights into customer preferences, pain…

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A practical guide to effective inventory management for retailers

Efficient inventory management is the cornerstone of a successful retail business. It ensures that products are available when customers want…

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Lidl opens largest warehouse with £300m Luton site

Lidl has announced that it has opened a new £300m warehouse in Luton, its largest warehouse in the world. The…

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How is AI shaping the retail sector?

Can you tell me about yourself and your experience in the retail industry? I am a partner with BearingPoint, a…

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E-commerce businesses can fight inflation – here’s how 

Consumers continue tightening their belts as the cost of living crisis bites. And the outlook isn’t ideal; UK inflation remains…

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Boohoo profits halve in FY22

Boohoo has seen its profits fall by 49% to £63.3m in 2022, with revenues falling to £1.8bn, down by 11%…

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