Artificial Intelligence
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Apr- 2018 -10 AprilLuxury Goods
Counterfeiting hits nearly half of brands
Almost half (47%) of brands lose sales revenue to counterfeit or pirated goods, new research from brand protection firm MarkMonitor…
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4 AprilAnalysis
The role artificial intelligence has to play in retail
There’s no doubt about it; the retail sector is in the middle of a revolution. While customer service has always…
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Mar- 2018 -13 MarchAnalysis
The rise of automated customer care
In a world where response and resolution times are coming under increased scrutiny, we’re seeing more retailers look for effective…
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Feb- 2018 -20 FebruaryAdvice
My retail trend predictions for 2018
Rife with advancements in technology, new financial regulations and waves of thinking, the landscape of modern business is constantly evolving;…
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13 FebruaryAnalysis
Five future truths of digital signage in retail
Touchscreen devices such as iPads are becoming more and more prevalent within the in-store shopping experience, as retailers are increasingly…
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Jan- 2018 -31 JanuaryAdvice
How to cater for the millennial consumer
Technological advancements have certainly changed the game for the modern-day consumer, and this couldn’t be more true for the group…
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30 JanuaryOnline & Digital
Older shoppers ‘less comfortable’ with e-commerce AI
Less than half of older shoppers are comfortable with the use of artificial intelligence (AI) in the online fashion buying,…
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