Artificial Intelligence

Wayfair strengthens technology leadership team

Wayfair Inc. has announced that Ashwin Rao has joined the company as chief science officer, and Niraj Nagrani as vice…

Read More »

Ocado unveils new suite of ‘game changing innovations’

The Ocado Group has announced a new suite of “game-changing” innovations for its proprietary Ocado Smart Platform (OSP) to help…

Read More »

Why data activation is the secret to a successful Black Friday

As economies reopen and consumers adjust to post-crisis life, marketers face an ongoing period of change. Nevertheless, 2021 looks set…

Read More »

Retail in the age of data: What we can learn from Netflix

Have you ever wondered how Netflix ‘knows’ which movies to recommend? Or how does the entertainment giant choose themes for…

Read More »

The embedded finance revolution in retail

The retail sector is in the midst of a huge digital transformation. From digital wallets and savings accounts, to frictionless…

Read More »

How retailers can succeed in the era of anonymised digital marketing

As we peer out of the fog of Covid, and look towards a time when we can emerge from Lockdown…

Read More »

Two common AI powered frauds – and what you can do to stop them

When put to use for good, automation and artificial intelligence provide powerful ways to help businesses become more efficient and…

Read More »

AI is the key to closing the expectations-reality gap in home delivery

Online spending was forecast to overtake high street sales this Christmas, even before the announcement of a second lockdown. But…

Read More »

The three waves for retailers

Retailers don’t have the luxury of focusing solely on the short-term impact of Covid-19. The familiar retail experience that we’ve…

Read More »

How brands can use feedback to excel CX in the post-coronavirus world

The coronavirus lockdown is likely to change consumers’ relationships with brands in all kinds of ways.  With a third of…

Read More »