Apple
This coverage examines Apple’s operations and strategy within the UK retail and technology market, focusing on store performance, product launches, marketing initiatives, sustainability efforts, and leadership decisions. Reporting highlights how Apple drives consumer engagement and innovation while navigating competitive and regulatory pressures — providing insight for executives, managers, and professionals in technology, retail, and brand management.
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Mar- 2019 -25 MarchAnalysis
Designing the stores of the future
The ever-increasing shift to online shopping, powered by e-tail giants such as Amazon, and the rise of mobile and social commerce dovetailing the consumer desire for experiences, have impacted the British high street. While retailers are under severe pressure, this is far from the end of physical retail stores. Many…
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21 MarchOnline & Digital
Carphone Warehouse rebuked over ‘Cyber Monday’ promotion
Carphone Warehouse has been rebuked by the Advertising Standards Authority (ASA) over an iPhone promotion. Four complainants who had attempted to take up the offer which stated “Apple iPhone XR £36.00 P/M free handset 100GB data cyber monday”, and were later told their order could not be processed, challenged whether…
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Feb- 2019 -7 FebruaryHR
Apple retail boss Angela Ahrendts quits
Angela Ahrendts has quit her role as Apple’s head of retail following five years with the technology retailer, and will vacate her post in April. Apple has not given a reason for the retail boss’s departure, following a mixed year for the company which saw it secure a trillion dollar…
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Jan- 2019 -31 JanuaryAnalysis
Predictions on tech for consumer retail arising from CES
Although I was hoping for announcements from CES on how 5G will change our lives and the impact AR is going to have on consumer feedback data, what did come out didn’t disappoint. The five key developments announced at CES that piqued our interest were: Halford’s smart ‘Cybic bikes’, linked…
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28 JanuaryComment
The influence of lighting in retail settings
As online shopping continues to dominate the retail sector, bricks-and-mortar shops are having to up the ante to bring in customers and make those all-important sales. Creating the right atmosphere is crucial to the modern shopping experience. To achieve a customer-friendly environment, shops can mobilise background features such as appropriate…
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18 JanuaryAnalysis
Fall of the high street — can retailers survive?
The UK’s high streets are under attack. From the continued rise of online shopping, which has led to a reduction in footfall, to increases in business rates and the Living Wage, Britain’s retailers are struggling. The decline of the British high street has dominated the headlines in 2018 with in…
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Nov- 2018 -27 NovemberComment
Retail footfall: How to improve your store in 2019
Geaves Surfaces has looked into the UK retail industry to find the answers. Highlighting the market’s facts and figures, they’ve taken examples from leading stores around the world that are changing physical retail for the good, bringing customers back to their stores and offering something they cannot find online. What’s…
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15 NovemberHR
Human trafficking victims to be offered jobs in Apple stores
Apple has announced it is to partner with an NGO in order to help human trafficking victims become caretakers and landscapers at its stores. The technology firm will work alongside the UN’s International Organization for Migration to help the victims pass interviews. The victims will not work directly for Apple…
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7 NovemberComment
Digital-first retailers cannot overlook payments
Despite the retail industry being worth £366bn to the UK in 2017, the traditional high street has struggled this year. Chancellor Philip Hammond announced a financial package that includes £900m in business rates relief for nearly 500,000 small businesses, and a pot of £650m to rejuvenate high streets. But in…
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Oct- 2018 -2 OctoberHigh Street
M&S launches checkout free ‘Mobile, Pay, Go’ service
Marks and Spencer has launched a new “checkout free” service called ‘Mobile, Pay, Go’ at six London stores ahead of Christmas, allowing customers to pick up lunch in “under 40 seconds”. The retailer will roll out the service, previously trialled in its Edgware Road and Waterside stores to West Hampstead,…
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