Online & Digital
The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.
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Nov- 2018 -23 November
Amazon UK warehouse workers to protest across Black Friday
Hundreds of Amazon warehouse workers are expected to demonstrate at the online retail giant’s warehouses in Rugeley, Swansea, Peterborough, Milton Keynes and Warrington this Black Friday. GMB, the union for Amazon workers, helped organise the Black Friday protests across the UK in anger at what it calls “inhuman conditions” staff…
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20 November
ASOS launches Fit Assistant to help customers find right size
ASOS has announced the global app roll out of its sizing tool, ASOS Fit Assistant, which works to help customers find their right size the first time. The Fit Assistant uses machine learning to provide bespoke sizing recommendations on the online retailer’s product pages. Powered by Fit Analytics, ASOS has…
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9 November
Fast fashion brands called before Parliament
A number of online only fashion retailers have been asked to give evidence as part of the Environmental Audit Committee’s inquiry into the sustainability of the fashion industry. The chair of the committee has written letters to ASOS, Boohoo, PrettyLittleThing, Amazon and Missguided, published today (9 November), to the online…
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Oct- 2018 -31 October
Argos and John Lewis Christmas toy lists create surge in interest
A new study has found interest in this year’s “must-have” Christmas toys surged by almost eight times, following the publication of the Argos and John Lewis top Christmas toys lists. The research by digital marketing agency, Everest Media, analysed the volume of Google searches that each toy on the list…
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31 October
Amazon launches ‘try before you buy’ shopping service in UK
Amazon Fashion has launched its ‘try before you buy’ Prime Wardrobe service in the UK following a “successful” launch in America in June. The service is exclusively available to Amazon Prime members and allows them to have fashion items delivered for free, try them on at home and only pay…
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26 October
Richemont and Alibaba partner to bring Net-a-Porter to China
Richemont, the Swiss luxury goods group, and Alibaba Group has announce a global strategic partnership to bring Yoox Net-A-Porter (YNAP) to Chinese consumers. Under the partnership, YNAP and Alibaba will establish a joint venture to launch two mobile apps for Net-A-Porter and Mr Porter multi-brand, in-season online stores for consumers in China.…
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26 October
Online retail order volumes slow before ‘Golden Quarter’
Online retail parcel delivery order volumes increased by only 6.4% year-on-year (YoY) in September, the lowest YoY rate in 2018 so far. According to the latest data from the IMRG MetaPack UK Delivery Index, order volumes “typically decline” month-on-month (MoM) around this time of year, but the rate of decline…
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26 October
Amazon shares fall despite posting record profits
Online retail giant Amazon has posted record profits for Q3 in its latest financial results for the period ending 30 September 2018. Despite the company reporting its net income had increased to $2.9bn (£2.3bn), its shares fell by 9% as its sales and sales forecast came in below Wall Street…
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23 October
New West End Company issues ‘stark’ warning to government over tax-free shopping
The New West End Company (NWEC) has issued a “stark” warning to the government over tax-free shopping in a joint letter to chancellor Philip Hammond, signed by over 300 West End retailers. In the letter, the trade body warned that the UK risked a further loss of international competitiveness post-Brexit…
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23 October
ASOS appoints new CFO
Online fashion retailer ASOS has announced the appointment of Mathew Dunn to the role of chief financial officer (CFO) and to the main board of the company. Dunn will take up his roles in the spring of 2019 on a date to be announced in due course. He has held…
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