Online & Digital
The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.
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Dec- 2019 -18 December
Online sales soar in November
Online sales grew 16.4% year-on-year in the month of November, according to the latest figures from the IMRG Capgemini Online Retail Index. The index, which tracks the performance of some 200 retailers, recorded the largest monthly growth since April 2018. This figure significantly surpassed the three month, six month and…
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16 December
Studio profits slump amid PPI claims
Online retailer Studio has recorded a ‘flat’ revenue of £228.1m in its half-year results ended 27 September. Whilst adjusted profit before tax rose by 12% to £13m, profit from continuing operations plunged by 83% to £2.6m. PPI claims of £7.9m impacted its profits from continuing operations, which were reported at…
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12 December
Homebase rated ‘worst’ online retailer in the UK for 2019
Homebase has been rated the worst online retailer in the UK for 2019, according to the latest Which? Annual Online Shops Survey. Shoppers complained about the retailer ignoring complaints and selling products that were actually out of stock. Which? asked more than 7,500 members to rate the most popular online…
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11 December
Naked Wines completes £95m Majestic Wine disposal
Naked Wines has confirmed it has completed the £95m sale of Majestic Wines to the US-based Fortress Investment Group. The deal will see Majestic Wine Warehouses Limited and Les Celliers de Calais S.A.S, which together comprise the Majestic retail and commercial business, keep all 190 stores open. Under its previous…
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3 December
Boohoo upbeat after ‘record’ Black Friday trading
Online fashion retailer Boohoo has reported “record performance” across the Black Friday weekend. The company was “pleased to confirm” that since its half year end, trading has “remained strong” across its key brands, and both of its warehouses also had a “strong” operational performance. The group’s new brands, Karen Millen,…
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2 December
Disabled customers ‘shut out’ from online shopping
Disabled people are being “shut out” from digital world by inaccessible websites and apps, claims disability charity Scope. The charity said that those with disabilities were being “penalised for being disabled”. Businesses are also missing out on “billions of pounds” from potential customers through the use of inaccessible platforms, it…
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Nov- 2019 -27 November
Sosandar revenues soar in half-year results
Online fashion brand Sosandar saw revenues increase by 53% to £2.82m in the six months to 30 September 2019. It also revealed that orders grew by 47% to 64,709, as active customers increased by 70% reflecting the increased brand awareness following the trial of new marketing initiatives.” However, Sosandar made…
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21 November
Marie Kondo launches controversial online store
Tidying guru Marie Kondo launched a new online store this week, with the move sparking mass confusion online due to its ironic offering. Kondo, who rose to popularity through her Netflix show ‘Tidying Up with Marie Kondo’, said she was “thrilled” to introduce the shop, and noted that the new…
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21 November
Naked Wines appoints Nick Devlin as new chief executive officer
Online subscription wine retailer, Naked Wines, has appointed Nick Devlin as chief executive officer. Currently the chief operating officer, Devlin has been confirmed for the position of CEO after Rowan Gormley announced he will depart his position once the Christmas trading season is over. Gormley founded Naked Wines in 2008,…
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20 November
‘Worst ever’ growth for online retail sales in October
Online retail sales has seen its lowest ever growth during the month of October, according to the latest IMRG Capgemini Online Retail Index. E-commerce sales grew by 6.2% and managed to beat the three-month, six-month, and 12-month rolling averages – respectively +5.0%, +4.5%, +5.1%. However, the results are still behind…
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