Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Apr- 2018 -18 April
Retailers miss out on ยฃ18k a year through โsurf and turfโ shopping trend
New research by Barclaycard has revealed that UK shoppers each abandon an online basket worth an average of ยฃ29.37 every month. Furthermore, many vendors are missing out on the data or insights they need to tackle the online conversion challenge. The study found shoppers are more fickle when buying online…
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17 April
Amazon forced to remove children’s โenjoy cocaineโ clothing range
Amazon have been forced to withdraw controversial baby and childrenโs clothes adorned with the slogan โenjoy cocaineโ. The clothes were modelled by babies and children in the listing and the slogan was placed on t-shirts, bibs and babygrows. The listing received a strong reaction on Facebook with Amazonโs UK Facebook…
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13 April
Retailers ‘need to invest in visualisation technology’ to boost online sales
Almost half of shoppers would spend more online if there was technology that helped them visualise and understand how products work without having to go in store, according to new research. The survey of 1,000 shoppers, conducted by full service e-commerce agency, PushON, found that 45% of people would be…
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11 April
Shop Direct closes three warehouses, 1,992 jobs affected
Digital retailer Shop Direct has announced that it will be closing three major warehouses across Manchester. The move will impact 1,177 permanent Shop Direct staff and 815 agency staff. Redundancies are anticipated as a result of the site closures. Shop Direct reviewed its fulfilment sites at Shaw, Little Hulton and…
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4 April
Amazon reprimanded by watchdog over โmisleadingโ ads
Four adverts by Amazon have been banned after the Advertising Standards Authority (ASA) said they were โmisleadingโ. In a series of TV adverts in July last year, Amazon promoted items such as a laptop gaming monitor, TV and an electric toothbrush with savings of over ยฃ300 on their RRP. The…
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3 April
Trump Twitter attack causes Amazon share slump
Shares in online retail giant Amazon have fallen 6% after Donald Trump attacked the firm over the pricing of its deliveries and its apparent reliance on the United States Postal Service. In a tweet on 2 April 2018 Trump accused Amazon of not paying enough tax, making the postal system…
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Mar- 2018 -28 March
Online retail orders on the up
Online retail delivery order volumes were up 7% year-on-year in February, according to the latest data from the IMRG MetaPack UK Delivery Index. The month-on-month drop from January in terms of volume was expected, though the 21% decline was sharper than it has been over recent years. This sharp drop…
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27 March
ASOS to host modern slavery event at House of Lords
ASOS is co-hosting an event at the House of Lords today (27 March) with Baroness Lola Young, co-chair All Party Parliamentary Group on Ethics and Sustainability in Fashion, to identify and address shared risks in the apparel sector. The 2.5-hour meeting, set to be attended by senior representatives from ASOSโ…
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23 March
โBeast from the Eastโ drives online retail sales
UK online retail sales were up +13.1% year-on-year (YoY) in February, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. A cold snap named the โBeast from the Eastโ hit the UK in the last week of February which Capgemini said meant shoppers make more online purchases,…
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20 March
Instagram launches in-app shopping for UK users
Photo-sharing social media app Instagram has expanded its shopping capabilities to UK customers, so users are able to make purchases without leaving the app. Ecommerce designers, BigCommerce Merchants, have expanded its collaboration with Instagram to make shopping on Instagram available to merchants beyond the United States to also include Australia,…
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