Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Feb- 2025 -18 February
THG Studios appoints new senior vice president
Creative agency THG Studios has appointed Richard Aldiss as senior vice president, to spearhead growth. His appointment will see THG Studios build on its growth in 2024, which saw the agency craft campaigns for the likes of Toblerone, ASDA, Disney, and Sky Bet’s The Overlap, along with the launch of…
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11 February
Amazon to offer 1,000 new UK apprenticeships
Amazon has announced that it is to offer more than 1,000 new apprenticeships in the UK in 2025. The Amazon apprenticeship programme will offer a wide range of opportunities across the country in Amazon businesses including Amazon Web Services (AWS), Prime Video, and Amazon Devices and Services. Recruitment is now…
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6 February
EU Commission launches probe into Shein amid import crackdown
The European Commission has launched a probe into Shein as part of a crackdown against a flood of cheap e-commerce imports into the European Union. This follows last year’s influx of approximately 4.6 billion low-value consignments, i.e. goods valued at no more than €150 (£126), entering the EU market, amounting…
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5 February
Amazon reports fastest ever Prime delivery times in 2024
Amazon achieved its fastest delivery speeds ever for Prime members globally in 2024, and delivered more than nine billion items the same or next day. The retail giant said that it is delivering more “everyday essentials”, household and pantry items across health, beauty, baby, pet food and other categories. It…
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5 February
Very Group ends HSBC relationship after 10 years
The Very Group has cut ties with HSBC, the bank which ran its customer loan portfolio worth around £1.8bn, according to reports from The Times. The online retailer has instead handed over responsibility of the securitisation of its buy now, pay later offer, to Natwest. Very provides finance options for…
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4 February
Shein’s London float in danger as Trump tariffs target US tax loophole
Shein’s £50bn London IPO plans could be in danger after Donald Trump set his sights on closing a tax loophole that allows retailers like Shein to avoid tax charges in the US.Trump is set to scrap the ‘de minimis’ rule, which allows small packages worth less than $800 (£645) to…
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3 February
Trouva halts trading as it explores sale of business
Online marketplace Trouva has halted trading while it explores the possibility of selling the business, Sky News has reported. According to Sky, the owner of Trouva Project J is now working with accountancy firm RSM to find a buyer. This would be the fourth sale for the business in less…
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Jan- 2025 -29 January
Virgin Wines revenues rise 6.7% over Xmas season
Virgin Wines has reported that revenues rose by 6.7% year-on-year during the six-week period to 27 December 2024, as sales were 9% higher than the Christmas before – the highest level since the pandemic lockdowns. According to the online wine retailer, its performance over Christmas was underpinned by initiatives to…
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14 January
Ocado retail revenues rise 17% amid boost in active customers
Ocado has revealed that its retail revenue rose 17.5% to £715.8m for the 13 weeks ended 1 December 2024. Alongside this, the joint venture between Ocado Group and M&S revealed that its active customers rose 12.1% to 1.12m. Ocado stated that it delivered another record-breaking Christmas, with its highest ever…
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6 January
Shein to face Parliamentary Committee over labour practices
Fast-fashion retailer Shein is set to be brought before a Parliamentary Committee to be questioned over the rights of workers in its supply chain. According to reports from Reuters the firm hoping to list on the London Stock Exchange will be questioned alongside fellow Chinese firm Temu. The cross-party Business…
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