Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Aug- 2018 -15 August
Fat Face sales jump up 7.4%
Clothing retailer Fat Face has announced it has seen an overall sales rise of 7.4% to ยฃ238.4m in the 52 weeks to 2 June. Like-for-like growth also rose 4.9% across the same period, despite the companyโs CEO Anthony Thompson warning in the companyโs last financial update that the UK retail…
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15 August
Amazon Prime one-day delivery ad banned by ASA
The Advertising Standards Authority (ASA) has now banned Amazon from advertising one-day delivery on itโs Prime service after it was found to be โmisleadingโ. Earlier this week the ASA had asked the online retail giant to โclarifyโ its its โone-dayโ delivery claims for Prime customers after the regulatory body received…
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13 August
Amazon told to clarify โone-dayโ delivery claims
The Advertising Standards Authority (ASA) has told Amazon to clarify its โone-dayโ delivery claims for Prime customers, after the regulatory body called it โmisleadingโ. Around 270 customers reported not receiving their items until after the next day. The ASA said customers were “likely to understand that, so long as they…
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3 August
Amazon tax bill halved despite profits increase
Amazonโs UK corporation tax bill was ยฃ4.5m in 2017, its lowest bill in five years, despite tripling its pre-tax profits in the same year. According to accounts filed on Companies House, the online retailer only paid ยฃ1.7m of that figure, after deferring ยฃ2.9m. Amazonโs pre-tax profits in 2017 were recorded…
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1 August
Zara unveils new delivery plans to compete with Asos and Boohoo
Zara has announced new delivery plans in order to compete with Asos and Boohoo, the new plans will see it combine its physical and online inventories. The combined inventories will mean items will be shipped from stores, with customers who live closer to stores will be able to get their…
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Jul- 2018 -30 July
Shop Direct appoints new retail director and shuffles executive board
Online retailer Shop Direct, which owns Very.co.uk and Littlewoods.com, has appointed Sam Perkins as its new retail director, who aims to drive โincreased customer-centricityโ. The group has also reshaped its executive board bringing together its retail and product teams, with Perkins leading the new group. As part of these changes,…
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27 July
UK shoppers prefer to shop online, research suggests
Some 51% of UK consumers have said they prefer to shop online than in-store, research by ecommerce search and navigation specialists EmpathyBroker has suggests. Furthermore, over 55% also said that they were shopping more online this year compared to 2017. The research found that regular consumer shopped online on average…
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27 July
Amazon announces โrecord breakingโ profits for Q2
Amazon has announced that during its second quarter ending June 30, 2018, its net sales increased by almost 40% to ยฃ39.6bn. Amazon also announced that net income reached $2.5bn (ยฃ1.9bn) breaking the $2bn barrier for the first time. Operating income increased to $3bn, compared with operating income of $628m (ยฃ479m)…
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19 July
Amazon Prime Day crash drives shoppers elsewhere
Amazon Prime Dayโs website issues produced a โhalo effectโ for UK retailers, as online businesses saw a recorded a 13% uplift in sales on the day. While Amazon was experiencing technical difficulties with its website and boycotts over alleged poor treatment of its warehouse staff, the 17% increase in the…
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18 July
Hot weather and World Cup fever spurs online retail growth
UK online retail sales were up during June this year, as the hot weather and start of the FIFA World Cup spurred 16.9% year-on-year (YoY) growth in retail sales, according to the latest IMRG Capgemini e-Retail Sales Index. Both multichannel and online only retailers performed well, increasing 14.8% and 18.7%…
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