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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Clothing retailer Fat Face has announced it has seen an overall sales rise of 7.4% to £238.4m in the 52 weeks to 2 June.

Like-for-like growth also rose 4.9% across the same period, despite the company’s CEO Anthony Thompson warning in the company’s last financial update that the UK retail environment had been tough on Fat Face and that there was “no prospect” of improvement in the near future.

Away from the high street, online sales saw a rise of 11.8% year-on-year making up 20% of Fat Face’s revenue. Fat Face attributed the improved figures to its womenswear lines which it says have driven sales growth.

Thompson said: “The current retail environment remains difficult and there appears to be no prospect of conditions improving in the short term. We will continue to be focused on quality, design and price integrity and will seek to continue the positive momentum in today’s results in the coming 12 months.”

Overall earnings before tax at Fat Face saw a rise of 5.6% to £30.2m for the last financial year.

The retailer has recently expanded, acquiring new stores in the US and UK with its most recent store an outlet at Luton Airport.

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