Online & Digital
The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.
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Aug- 2018 -28 August
Amazon recruits ‘ambassador’ Twitter accounts for ‘educating’ people on working conditions
Amazon has recruited approximately 15 ‘ambassador’ Twitter accounts for “educating” people on working conditions in the online retailer’s fulfillment centres. The accounts frequently reply to tweets criticising the company with all replies featuring similar messages regarding issues such as working hours, toilet breaks and wages. https://twitter.com/AmazonFCAdam/status/1033121029391085568 https://twitter.com/AmazonFCJeremy/status/1033586444688941057 Business marketing application…
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28 August
Amazon named ‘most reputable UK retailer’ in consumer survey
Amazon, Boots and John Lewis have topped the 2018 UK Retail RepTrak ranking of the most reputable retailers, the Reputation Institute has announced. The research was based on 5,175 individual ratings from the UK general public and based on an assessment of 50 nominated companies. Amazon’s reputation significantly improved since…
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23 August
Urban Outfitters records record sales results as shares rocket
Urban Outfitters has announced record overall sales of £769.5m, seeing a 13.7% increase across the three months to July 31. The fashion retailer also announced an 86% income rise over the last quarter, bringing its half year income to £103.9m. The record figures led to a rocket in share price…
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23 August
Online delivery volumes defy expectations in July
Online retail parcel delivery order volumes were up 15.2% year-on-year in July, according to the latest data from the IMRG MetaPack UK Delivery Index. The association said usually delivery growth plateaus during summer as people tend to go abroad, but as people stayed at home due to the hot weather…
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22 August
Moonpig owner acquires Dutch gift retailer
Photobox Group, the parent company of card and gift retailer Moonpig, has acquired Dutch online cards and gifting retailer Greetz. Greetz was founded in 2001 as an online greetings cards retailer and sold over 7.5 million cards in the Netherlands in 2017. The business has grown by 25% year-on-year and…
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20 August
Amazon ‘aggressive bidders’ for empty Homebase stores
Retail giant Amazon is looking to purchase empty Homebase stores from new owner Hilco in order to help increase its delivery capabilities. According to the Telegraph the online retailer is seeking to purchase the stores due to a shortage of warehouse stock in the UK, forcing retailers to look for…
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15 August
Fat Face sales jump up 7.4%
Clothing retailer Fat Face has announced it has seen an overall sales rise of 7.4% to £238.4m in the 52 weeks to 2 June. Like-for-like growth also rose 4.9% across the same period, despite the company’s CEO Anthony Thompson warning in the company’s last financial update that the UK retail…
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15 August
Amazon Prime one-day delivery ad banned by ASA
The Advertising Standards Authority (ASA) has now banned Amazon from advertising one-day delivery on it’s Prime service after it was found to be “misleading”. Earlier this week the ASA had asked the online retail giant to “clarify” its its ‘one-day’ delivery claims for Prime customers after the regulatory body received…
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13 August
Amazon told to clarify ‘one-day’ delivery claims
The Advertising Standards Authority (ASA) has told Amazon to clarify its ‘one-day’ delivery claims for Prime customers, after the regulatory body called it “misleading”. Around 270 customers reported not receiving their items until after the next day. The ASA said customers were “likely to understand that, so long as they…
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3 August
Amazon tax bill halved despite profits increase
Amazon’s UK corporation tax bill was £4.5m in 2017, its lowest bill in five years, despite tripling its pre-tax profits in the same year. According to accounts filed on Companies House, the online retailer only paid £1.7m of that figure, after deferring £2.9m. Amazon’s pre-tax profits in 2017 were recorded…
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