Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Dec- 2018 -18 December
HMVโs Hong Kong operations enter liquidation following 41% revenue fall
HMV is to wind up its Hong Kong stores after entering liquidation today (18 December), the company blamed a 41% revenue fall on the previous year along with the โglobal development of information and economic climateโ. The retailer said the companyโs insolvency was also to blame for the liquidation along…
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18 December
Brits to spend ยฃ1.65bn on last minute Christmas purchases
Some 14.9 million shoppers are expected to spend ยฃ1.65bn on last minute Christmas purchases, new research by discount code website VoucherCodes and the Centre of Retail Research (CRR) has revealed – equating to ยฃ2.38m per minute. Falling on 22 December, โSuper Saturdayโ is expected to see 10.1 million people descend…
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17 December
Asos issues profit warning after tough November trading
Online fashion retailer Asos has issued a profit warning due to its performance in November coming in โsignificantly behindโ expectations. This is despite a 14% sales increase in its first quarter trading and September and October coming in โbroadly in lineโ with expectations. However economic uncertainty plus weaker consumer confidence…
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13 December
Ocado’s 12% sales increase marks ‘good finish to the year’
Online supermarket Ocado has seen a 12% increase in revenue to ยฃ390.7m for the 13 weeks to 2 December in its Q4 financial results. This was compared to a revenue of ยฃ348.9m in the same period last year and the group said its growth was in line with its guidance…
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12 December
Walmart to acquire online home decor retailer Art.com
US retail group Walmart has announced it is to acquire online home decor retailer, Art.com for an undisclosed sum. The retail group is expected to close the deal next year, which it says will โenhance the customer experienceโ in the wall art sector. Art.com, which has been running since 1998,…
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11 December
Major retailersโ e-receipts โmay break data protection rulesโ
New research has found that major retailers โmay break data protection rulesโ for sending promotional marketing to shoppers who had asked for no promotional emails. The research by Which?, saw mystery shoppers sent to 11 retailers: Topshop, Clarks, Gap, New Look, Dorothy Perkins, Arcadia Group (Miss Selfridge, Outfit, Burton), Schuh,…
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11 December
Mysale warns of half-year loss
Mysale, the online retailer that both Mike Ashley and Philip Green have a stake in, has warned it expects to make an underlying loss in its first half to December 31. It also announced that full-year sales and profits are set to be โsignificantlyโ lower than expected attributed to โchallenging…
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11 December
Online non-food spend to top ยฃ75bn by 2023, data suggests
Total online spend is forecast to rise 34.5% over the next five years, reaching over ยฃ75bn by 2023 as consumers continue to shift spend to digital channels. With online retail spend set to rise 7.5% this year while offline spend increases by just 1%, UK consumers are set to spend…
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10 December
Amazon eyes London’s West End for cashierless store
Amazon is planning to open one of its cashierless Amazon Go stores near Oxford Circus in Londonโs West End, its first in the UK. According to The Sunday Telegraph the opening of a UK store, which will the companyโs UK flagship, is being orchestrated by Amazonโs US arm and not…
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5 December
Boohoo found to be โbreaking rules around sales promotionsโ
Online clothing retailer, Boohoo, has been found to have been โbreaking rules around sales promotionsโ by the Advertising Standards Authority (ASA). The ASA was alerted to the issue after an episode of the BBCโs Watchdog Live programme, which found that between August and November 2018, Boohoo had 14 sales advertised…
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