Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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May- 2019 -2 May
N Brown swings to ยฃ57.5m loss in 2018
Online retailer N Brown Group has reported losses before tax of ยฃ57.5m for the year ending 2 March 2019, up from the loss of ยฃ16.2m recorded the previous year. According to the group, the statutory loss before tax reflects โexceptional costsโ, largely relating to legacy issues. Additionally, group revenue decreased…
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1 May
The Hut Group acquires natural haircare brand Christophe Robin
The Hut Group (THG), has acquired the luxury natural haircare brand Christophe Robin. Established in Paris in 1999 by its namesake, celebrity colourist Christophe Robin, the brand aims to โemphasise a womenโs natural beautyโ by maintaining scalp health, nourishing hair and protecting colour. THG said the brand sits within an…
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Apr- 2019 -26 April
Shop Direct protects 200 jobs with Raven Mill deal
Shop Direct has transferred its returns activity at its Raven Mill site over to logistics company Clipper Logistics in a move which will see 200 jobs safeguarded. The logistics firm will operate on behalf of Shop Direct at the 215,000 square foot site near Oldham, Lancashire. Clipper Logistics will operate…
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26 April
Amazon’s profits double in record results
Amazon.com has posted record profits of $3.6bn (ยฃ2.8bn) – up from last yearโs $1.6bn (ยฃ1.2bn) – for the 13 weeks ended March 31 2019. The online retail giantโs net sales increased 17% to $59.7bn (ยฃ46.2bn) in the first quarter, compared with $51bn ($39bn) in 2018. Despite its record results, the…
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25 April
Online retail sees โsubduedโ growth in March
Online retail recorded growth of just 5% year-on-year (YoY) in March, compared with 18.9% last year, according to the latest IMRG Capgemini eRetail Sales Index. While still positive growth, the โsubdued performanceโ fell significantly below the three (+7.5%), six (+7.1%) and 12- (+10.2%) month rolling averages. Breaking it down further,…
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24 April
Boohoo revenues surge 48% in 2018
Online fashion retailer Boohoo has reported a 48% increase in revenues to ยฃ856.9m for the year ending 28 February 2019. Pre-tax profit also jumped 39% to ยฃ59.9m, and adjusted EBITDA increased to ยฃ84.5m, 9.9% of revenue, compared with the ยฃ56.9m reported the previous year. Additionally, its PrettyLittleThing and Nasty Gal…
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24 April
Majestic Wine could sell all UK stores as it moves online
Specialist wine retailer Majestic Wine could sell all 200 of its UK stores as the business prepares to move its operations online under the Naked Wines brand. The company has reportedly appointed investment bank Rothschild and Co to discuss options on a potential sale. Last month, the company announced its…
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23 April
Asos and Zalando retail tycoon loses children in Sri Lanka attacks
Anders Holch Povlsen, a Danish billionaire with stakes in both Asos and Zalando, has lost three of his four children in the Sri Lanka bombing attacks. His family were visiting the country over the Easter break and a spokesman for Bestseller, the international clothes retailer chain Holch Povlsen owns, confirmed…
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10 April
Asos hit by 87% profit fall
Online clothing retailer, Asos has announced an 87% fall in pre-tax profits down to ยฃ4m for the six months leading up to 28 February, against results for the same period during the 2018 financial year. The retailer blamed its profit plunge on a difficult year caused by โheavy discountingโ and…
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5 April
Asos threatens to shut down accounts to deter serial returners
Online retailer Asos has updated its returns policy with a clause to deactivate the accounts of shoppers it suspects are returning clothes after they have been worn. The retailer sent an email to customers directing them to its updated terms and conditions page. Under the returns and refunds section, Asos…
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