Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Apr- 2021 -15 April
AO World FY21 revenues hit ยฃ1.66bn as UK sales surge
Online retailer AO World has revealed its FY21 group revenues increased 62% to ยฃ1.66bn, thanks in part to a strong Q4 performance from its UK website. It comes as AO.com reported an 88% increase in year-on-year revenues in Q4 as the group welcomed an additional 2 million customers during the…
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15 April
The Hut Group revenues soar 42% in โmilestoneโ yearย
The Hut Group has announced that group revenues soared by 42% to ยฃ1.6bn in its full-year results, as the wider consumer shift to digital channels โcontinued apaceโ.ย In what was a โmilestoneโ year for the group, EBITDA was up by 35% to ยฃ150.8m in the period and new customers rose…
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13 April
Online sales continue โsolidโ growth in March
Online retail sales continued to show strong growth in March, soaring 71.7% year-on-year, despite the upcoming end of lockdown and promise of in-store shopping in April, according to the latest IMRG Capgemini Online Retail Index. With last March coinciding with the start of lockdown, however, this growth must be put…
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12 April
Alibaba accepts $2.8bn fine for breaching Chinese competition laws
E-commerce giant Alibaba revealed it has accepted a record $2.8bn (ยฃ2bn) fine from the Chinese regulator the State Administration for Market Regulation (SAMR) for breaking competition laws. The news comes after a probe by the regulator found that it had restricted sellers from working with rival platforms and had forced…
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Mar- 2021 -30 March
Studio appoints new CEO
Studio Retail Group has announced the appointment of Paul Kendrick as its new company CEO. The group manages market leading businesses in the UK digital retailing and education supplies markets, mainly being a retailer and distributor, handling and supplying specialist products manufactured by third parties. Kendrick took on the role…
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26 March
Argos to provide ยฃ500,000 to customers, amid CMA warranty findings
Argos has announced it will provide over ยฃ500,000 to customers who may have missed out on a cheaper extended warranty deal. The retailer was recently investigated by the CMA and has agreed to fix the way it sells extended warranties to customers and provide a โgoodwill gestureโ to those who…
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24 March
Amazon to reduce Deliveroo stake at IPO
Amazonโs stake in Deliveroo will fall to 11.5% following the groupโs IPO, according to the IPO prospectus. The fall represents a 4.3% decline from Amazonโs current 15.8% stake, as roughly 23.3 million shares are to be sold, raising between ยฃ90.87m and ยฃ107.18m. This exit opportunity, alongside a dilution in its…
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23 March
Faire launches UK operations
Faire, an online wholesale marketplace, has announced its launch in the UK and Netherlands. Founded in 2017, the provider of tools and technology to small businesses has since grown 200% year-on-year. Faire is now valued at $2.5bn (ยฃ1.9bn) and serves over 170,000 independent retailers across the USA, with its brand…
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18 March
Eve Sleep losses narrow by ยฃ10m in FY20
Eve Sleep has revealed that its losses were cut by 83% from ยฃ12.1m to ยฃ2m in its full-year ended 31 December 2021, despite significant supply issues arising from the pandemic. In the same period, the group reported a revenue increase of 6%, from ยฃ23.9m in 2019 to ยฃ25.2m in 2020,…
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17 March
Zalando targets 10% share of European market
Zalando has revealed its plans to capture 10% of the European fashion market by 2025, with ambitions to grow its gross merchandise volumes (GMV) to more than โฌ30bn (ยฃ25.6bn) in the same period. The fashion group will expand its footprint in Europe to eight further European markets: Croatia, Estonia, Latvia,…
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